Introduction Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview About Us: Arthur J. Gallagher & Co. is one of the world's largest insurance brokerage and risk management services firms. We provide tailored and comprehensive insurance solutions designed for all business needs, develop effective risk management strategies to help protect your people and reduce your total cost of risk, and deliver a strategic approach to organizational wellbeing that invests in people's health, financial wellbeing, and career growth to align with their goals. At Arthur J. Gallagher & Co., we believe in investing in our employees' health, financial wellbeing, and career growth. We offer a dynamic work environment, opportunities for professional development, and a comprehensive salary and benefits package. This position is onsite and primarily based at the Rolling Meadows, IL location. It will also require up to 10-15% travel between different branches (Within Chicago/IL Suburbs). Job Description: Position Summary: Are you an experienced supervisor with experience in claims? If so, then we have an exciting opportunity for you! The Gallagher Center of Excellence is looking for a Claims Operations Supervisor to lead our claims handling support team. Check it out below! How you'll make an impact Effectively lead at team of 8 - 15 individuals who provide clerical/administrative support for claims handling. Actively participate in the hiring process for subordinate staff, ensuring the selection of qualified candidates. Manage job performance of assigned staff, using approved corporate policies to address behavior and/or performance issues. Prepare performance evaluations and suggest merit increases within corporate guidelines and with manager approval. Analyze data and develop reports as assigned to provide information on important measurements. About You About You: High school diploma or GED equivalent and a minimum of 4 years of relevant work experience. Proven experience in a supervisory role within insurance, claims or administrative support environment. You are a strong leadership with team management skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to adapt change quickly and bring newer or innovative ideas for improvements #LI-NJ1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.