**Waste Connections of Canada** the leader in non-hazardous solid waste management in North America is looking for an experienced **Operations Supervisor** for our facility in **Penticton, BC.** We are looking for an innovative, creative and proactive individuals capable of creating and driving change. **Position Summary** The Operations Supervisor is responsible for managing residential Drivers (10-15) on daily basis and supporting the Commercial driver team (8 drivers) and the onsite Transfer station (3 staff). Ensuring operations are running safely by performing Driver observations, weekly mini meetings and monthly safety meetings. This role is the leadership position of our post-collections business unit to ensure that safety, compliance, customer service, efficiency, productivity, growth, sales and financial targets are met. Personal and ethical behavior is of paramount importance in this position. **Pay: $70-75K DOE** **Responsibilities:** + Oversee day to day operations of multiple residential routes of a unionized driver team + Responsible to oversee all aspects of day to day operations for 10 – 15 residential drivers. This includes payroll confirmation, drive-cam review & fitness for duty. + Support the Commercial FL drivers (FL, Roll off, Bin Delivery and Transfer operation) + Reviews daily route sheets for P& L statistical information. + Performs operational audits of collections routes and observation routes. + Ensure that Drivers required to operate company vehicles or equipment are completing daily safety and maintenance checks on VCR’s so that issues are addressed in a timely manner to eliminate or reduce down time. + Resolve customer complaintsand follow up to ensure customers are satisfied. + Plans and monitors employee schedules and routeschedulingincluding regular communication throughout the day until all routes are completed. + Applying progressiveemployee disciplineif/when necessary. + Conducts accident investigations including scenemanagement, first accident report and final analysis with root cause and preventative measures **What We Need From You:** + High school diploma or equivalent. + Prior lead person or supervisory experience is preferred. + Must possess or be willing to obtain a valid CDL – Class 1 or 3 with air (Commercial driver’s license) and pass all CVSE regulations. + Experience operating various refuse collection equipment + Data entryand analysis is necessary. + Must be ‘SAFETY first’ minded. **What You'll Get From Us::** + Competitive Wages + Retirement Plan with company match; let us help you save for your future + Benefits; Medical, Dental, Vision + Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan + Insurance: Life, Short Term/Long Term Disability _Join a dynamic team that values a "work hard, play harder" culture. Enjoy a competitive compensation package with excellent benefits and align yourself with a company committed to community impact, charitable giving, and sustainability. Thrive in an environment built on operational excellence and accountability._ _We thank all applicants for their interest but advise only those selected for an interview will be contacted._ _Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance._