Operations Supervisor - DC Brampton
Gap Inc.
About the RoleIn this role, you will be responsible for meeting thecost and service metrics while utilizing the latest in technology and innovation to motivate and coach employees. You will be curious as you support and improve the customer experience a through key metrics related to merchandise, order throughput, accuracy, and customer satisfaction while ensuring people development is a top focus.What You'll DoDrive accountability and standardized best practices to optimize operational performance while meeting goalsAbility to enhance our working together platform by driving a high performing team through engagement of our employeesProvide coaching and feedback for up to 30 team members which includes planning and scheduling work, managing performance, and identifying training needsĀ Establish and maintain effective partnerships within functional areas to maximize performance through peers and support functionsEmbrace continuous improvement through agility, process development and positive change to identify best solutions Act as employee advocate by adhering to open door policy, supporting policy and procedure, and maintaining effective communicationWho You Are
Strong problem-solving, decision quality and implementation
Effective communication and interpersonal skills
Ability to build and sustain culture through the collaboration with team and/or business partners
Knowledge and understanding of work specific to distribution centers
Strong leadership skills specifically with ability to drive performance and hold team accountable
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