This role provides an excellent opportunity to apply your critical thinking and problem-solving skills in a dynamic and challenging environment. As an Operations Supervisor, you will oversee a team and ensure that all team unit objectives and standards are consistently met. Successful candidates in this vital position will be flexible problem-solvers who enjoy helping employees assist customers to resolve their questions and concerns.

Job responsibilities 

Manage costs in line with agreed budgets. Manage outsourced print and mail activities Support business and client projects  Develop relationships with key contact and day to day internal clients. Set and review local operating procedures within standard framework. Performance management of direct reports including performance evaluations & corrective action, may be involved in some level of salary planning Assigns & sets workflow priorities Ensure that training and development for all staff is appropriate and effective  Maintain working knowledge of production equipment in line with job specification. Advise users and staff on the appropriate methods of production and provide technical support and advice where necessary Oversee reasonable ad hoc duties as required by the Operation Manager

Required qualifications, skills and capabilities 

High School Diploma required or the equivalent. College Degree preferred. Minimum  2+ years people manager experience  Strong attention to detail with excellent organizational, time management and planning skills Proficiency in Microsoft Office applications Previous experience in a print and mail background is a plus Self starter that can work independently with minimal supervision