**Operations Support** **Location:** Hybrid – Sydney NSW **Type:** Permanent full time IQVIA ANZ is one of Australia’s leading and largest healthcare market research providers. We are seeking a dedicated **Operations Support team member** to join our **Integrated Research team** . As a member of the **Operations Support team** , you will be instrumental in assisting our fieldwork managers collect data from Health Care Professionals (HCPs). Your main responsibility will be to support project management efforts by optimising the use of internal technologies (including survey software, CRMs, payment gateways), ensuring we meet client targets. Additionally, there will be ongoing administrative tasks you’ll be required to perform in order to ensure HCPs continue to be engaged. This may include answering emails, making phone calls, or paying HCPs for the work they’ve undertaken. **Essential functions** + Support the data collection efforts of the fieldwork team + Set-up, test, and launch surveys + Maximise the use of technology in order to reach client outcomes; + Generate project reports (using a combination of Excel and dashboarding tools); + Ensure adherence to compliance and pharmacovigilance requirements. **Qualifications and required skills** + Intermediate to Advanced MS Word and Excel skills (technical skills in Python, SPSS, PowerBI, SQL, or Tableau is highly desirable though not essential); + Demonstrated experience assisting project managers to reach project outcomes; + Ability to manage own workload with minimal guidance; + Demonstrated experience working autonomously and within a team; + Permanent working/resident rights in Australia (PR or Citizen). If you meet the above qualifications and skill set and are interested in this position, apply today with a current resume. Should you be suitable you will receive an email from the Talent Acquisition team in ANZ to complete an online assessment to further assess your skills. Following the completion of the assessment, you will be contacted by the lead Recruiter to discuss. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes. To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled