Company Overview Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities Acentra Health is looking for an Operations Support Analyst to join our growing team. Job Summary: The Operations Support Analyst assists the Operations Support team in achieving service quality and service-level agreement compliance metrics. Responsibilities: Data entry into Healthcloud platform. QC and processing provider payment reporting in HealthCloud. Create and maintain healthcloud contacts according to contractual requirements, services, and PG’s. Assist with implementing new processes and systems. In depth understanding and production of reporting from HealthCloud. Coordinating with other departments on projects or tasks. Perform scheduled maintenance activities. Supporting with compliance and regulatory requirements. Communicate with external partners as needed. Provide operational support to projects and programs. Perform other duties as assigned to ensure comprehensive operational efficiency. Qualifications Required Qualifications 3-5 years' professional experience. 2+ years' experience with Salesforce. Advanced knowledge of Microsoft Office suite. Preferred Qualifications Ability to adapt to task organizational and project changes. Experience with multi projects and reporting deliver / status clearly & effectively Effective analytical and critical thinking skills. Excellent written and verbal communication skills. Ability to manage multiple projects with varying priorities. Bachelor's degree Why us? We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. We do this through our people. You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. Benefits Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. Compensation The pay range for this position is listed below. “Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.” Thank You! We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search! ~ The Acentra Health Talent Acquisition Team Visit us at Acentra.com/careers/ EEO AA M/F/Vet/Disability Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. Pay Range USD $48,576.00 - USD $75,900.00 /Yr.