Job Overview 

The Operations Support Coordinator provide excellent customer service skills and maintain a professional attitude while handling all incoming calls, receiving clients, visitors and vendors. Also, assist with general office administrative functions.

 

Roles & Responsibilities

Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford’s Management System Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement Promptly and courteously greet and receive visitors, ascertains nature of business, and direct visitor to appropriate person or area. Professionally answer and handle all incoming calls by providing excellent customer service to callers by routing calls to appropriate person. Perform a variety of clerical and word processing functions. May assist with scanning, reviewing and submitting of Accounts Payable documents. Sorting, opening and distributing of in-coming mail. Provide support by assisting in other functions as needed. Maintains effective communications with all key stakeholders both internal and where appropriate external Supervisors are expected to actively engaging their employees to support talent management through Weatherford’s performance management process, including but not limited to talent assessments, succession planning & regular coaching opportunities Supervisors should collaborate with Human Resources & Training Development to drive strategies for the recruitment & retention of key personal & to foster an environment that supports the attraction & retention of a high performing talented workforce

Qualifications

University Degree/Diploma or equivalent with 2-4 years related experience Master’s degree & 0-2 yrs experience Prior receptionist and/or customer service related experience is preferred Knowledge of SAP would be beneficial 3 - 4 Years of general clerical and administrative experience

Skills 

Professional attitude with a strong customer service awareness and focus. Excellent verbal and written communication skills and ability to follow instructions. Proficient typing skills General computer knowledge. Able to work and interact with all levels of personnel Strong organization and time-management skills Proficient typing and word processing skills