We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more. 

We are seeking a dedicated professional to enable sales growth and profitability for our Sun Retail Network, which includes our Sunglass Hut, Myer, Ray-Ban and Oakley stores. In this role, you will play a crucial part in delivering key operational initiatives aimed at expanding both new and existing channels. Your focus will be on continuously developing essential operational components, aligning closely with global objectives, and fostering strong internal business relationships.

 

With support from our Operations Systems Administrator, this is a unique opportunity to make an impact in a dynamic and growing retail environment! This role offers the chance to travel, including visits to our stores both locally and in New Zealand, so applicants applying should be open to the occasional travel. This position also involves communication with our global offices, some calls may be scheduled outside regular business hours. However, we value flexibility and encourage team members to work in ways that support a healthy work-life balance and promote their well-being.

 

Requirements for Success

Collaborate closely with local & global E-commerce and international Operations teams to provide support for IT and operational activities managed by the Australia Shared Services team Establish and maintain consistent reporting systems on all key projects and initiatives alongside our Commercial Finance team Bring your ideas to life and implement process improvements that leads to a positive impact on our store performance Analyse store performance across key initiatives to pinpoint opportunities for support and drive excellence at the store level Work with our Legal team to ensure we’re compliant with the Trade Practices Act and other applicable legislation Coordinate communication and processes for essential store operations, including stocktaking, store audit reporting, and high season support activities Oversee tasks related to the implementation and upkeep of store operational platforms, including SmartShopper, Smartly & Omnichannel delivery options Assist and support in the operational execution of pop-up events and B2B opportunities

 

Skills & Experience

Tertiary Degree preferred but not essential Minimum 2 years’ experience in retail management with store operations experience desirable Proficiency in retail systems and advanced skills in Microsoft Word, Excel, and PowerPoint Strong time-management abilities and prioritization skills Skilled communicator with the ability to manage expectations effectively Strong influencing skills to guide stakeholders Competent in drafting store correspondence, directives, and procedural documents Risk-aware, balancing commercial outcomes with compliance, and committed to continuous self-development

 

Working at EssilorLuxottica

A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy:

A generous yearly product allowance for you to spend across our portfolio of brands Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage. Abundance of local cafes, a major shopping centre and close to public transport facilities Global volunteering opportunities through our OneSight Foundation Wide range of career opportunities across the EssilorLuxottica network Complimentary full-time concierge services offering an exclusive hotel-style experience! Options for a hybrid working environment

To be considered for this opportunity, please click apply and send your cover letter and resume today.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.