PRIMARY FUNCTIONS:

Assist with maintaining inventory levels.  This includes credits returns, salvage process, and hearing aid replacements.

                                              

Assist with order entry function and perform other clerical duties.

Assist with Repair/Remake/New Order, Prepare Invoicing, Packing, and Waybill.

AREAS OF RESPONSIBILITY AND AUTHORITY:      

Communicating with our US business units with backorders and new product launches.Handling credit returns and complete return process to GN ReSound (Malaysia).  Liaison with China and Bloomington to ensure alignment with corporate standardsAssist with data entry functions of the Order Entry Operators:  Open receiving bags, Repair, Remake, New Order, Credit Return, and Filing.Assist with invoicing and packing of repair, remake, and new ordersReceive shipments from internal and external suppliersCompleting stock consumption in Navision, as requiredOrdering manufacturing components, production supplies, and maintaining sufficient stock as required and requested from Production.  Order requests are sent to Bloomington ROC.Perform the primary functions in a timely and efficient manner.    

EDUCATION:                                                  

High School Diploma or equivalent.  Navision training. 

EXPERIENCE:                                                 

At least 2 years clerical, typing and/or key punching experience with an 80% efficiency rate and low rejection rate. 

                                                                       

KNOWLEDGE SPECIFICATIONS:                  

Demonstrates a high attention to detail, ensuring the accuracy of work completed.Exercises good judgment in making decisions, considering all the available sources of information and alternatives.  Expresses clear and rational reasons for taking a decision.Maintains quality standards in the output produced.Must understand department structure and point of contact.Proposes new and original ideas, approaches and solutions to problems.Must conform to and understand proper safety regulations regarding processes within the line.Effective communication skills both verbal and written and basic computer skills (Microsoft Applications).

PHYSICAL REQUIREMENTS:                         

Prolonged sitting and lifting items

WORKING ENVIRONMENT:                          

Office and lab manufacturing environment.