*Requisition ID: *[[id]] * Share Our Purpose. Be Yourself. Feel Valued.* People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are *Beautifully Different*. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. * About American Water* American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. _ *Primary Role*_ *Missouri American Water* is seeking an *Operations Technician* to join our team in *Olivette, MO*. In this role, you will be responsible for supporting the operations and functional areas by assisting with projects that support investment, business growth and continuous improvement. An Operations Technician is responsible for a full range of activities which ensure operational excellence through managing the daily meter reading process and providing day-to-day coordination with meter replacement vendors. The successful candidate will function as an expert in matters related to various account, system, billing, meter reading, and other field operations activities. _ *Key Accountabilities*_ * Prepare contract documents and procure outsourced construction services. (5%) Use prioritization model and familiarity with distribution system to determine planned main replacement projects. (5%) * Conduct field surveys to facilitate project design. (10%) * Communicate and coordinate program impact with state, county and municipal offices within public right of ways. Coordinate water service line transfer costs reimbursements. Proactively communicate with residents along project route and respond to any questions and concerns. (20%) * Provide program project management. Develop technical information and concepts into feasible and effective project approaches. Prepare and maintain files, records, drawings, reports, budgets and other data related to obsolete main replacement projects. Administers and coordinates the preparation and completion of work orders in accordance with company policies and practices. (40%) * Provide technical project support to company construction personnel and direct the work of contract service providers. (20%) _ *Knowledge/Skills*_ * Drafting/CAD techniques, design and engineering terminology * Company standards and procedures * Property and easement rights * Analytical mathematics, geometry, physics and some advanced scientific study * Basic water hydraulic principles _ *Experience/Education*_ * Associate's Degree or Technical School equivalent with coursework in drafting and engineering, or equivalent experience. * Minimum two (2) years experience as an Engineering Technician, civil designer or utility construction personnel. _ *Travel Requirements*_ * Local _ *Other*_ * Conduct organized meetings. * Work schedule M-F 7:00am to 3:30pm * Endorse and uphold the most current safety practices. _ *Work Environment*_ * Office and Field/Construction site Competencies Champions safety Collaborates Cultivates innovation Customer obsessed Drives Results Nimble learning * Join American Water...We Keep Life Flowing*™ * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* *based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.*