Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to modern marketing to customer experience).

We work with the flexibility and speed of a start-up. But we also have significant stability and capital from being part of the SMBC Group (Sumitomo Mitsui Banking Corporation). SMBC is the second largest bank in Japan and the 12th largest bank in the world with operations in over forty countries. And SMBC is committed to disrupting the US marketplace with ground-breaking products.

It is the best of both worlds, and we are seeking proven marketing leaders to propel us towards a national launch. We have both the ambitious growth plans and the 'patient capital' necessary to execute a multi-year plan. Join us on the journey to deliver an exciting concept of evolved banking.

Role Description

The Operations Transformation Group plays a pivotal role in our strategic transformation from a people intensive manual data collection organization into next generation highly automated Operations Functionality. The candidate will be assigned tasks to work with managers across our Operations, Front Office, Back Office, Risk, Credits and Technology team to develop the vision and strategy for a highly automated organization that sources and transforms data to feed our upstream and downstream partners.

These efforts are occurring within the broader context of major strategic initiatives to extend our market leadership and build next-generation capabilities and products that are powered by our World Class datasets. In short, the Transformation team will lead fundamental organizational and operational changes while partnering with technology to build the next generation of data tools with modern technology.

The ideal candidate must be technical enough and up to date with modern technology to automate manual data collection processes. In addition, the ideal candidate should be experienced in operations and Transaction/Deal workflow to automate manual data quality operations.

Role Responsibilities

Demonstrates thorough abilities and/or a proven record of success contributing to the development of business vision and strategies, managing complex organization transformation through people, process and technology changes, and possessing consultative and project management experiences in the following areas:

 

Building proven and collaborative relationships with team members. Leveraging diverse views to encourage innovation and helping develop and grow team members throughout the course of every engagement by providing timely meaningful written and verbal feedback. Delivering significant business results that reflect strategic and creative thinking, problem solving, and individual initiatives. Identifying and addressing client needs, building, maintaining, and utilizing networks of client relationships. Managing resource requirements, project workflow, budgets, and status updates. Communicating effectively in written and oral formats to various situations and audiences. Managing and conducting quantitative and qualitative benchmarking and primary and secondary analyses of large and complex data; and, Utilizing and applying into projects knowledge of applications and systems that support the following processes: product lifecycle management, ideation management, project planning and requirements gathering and Agile project management. Qualifications and Skills 10+ years of work experience, preferably in financial services operations or program / project management Bachelor’s degree in Finance or related field and/or equivalent work experience preferred Must be composed, detail oriented and organized Ability to multi-task across a large body of work Knowledge of financial markets and products Strong written and verbal communication skills Strong PowerPoint presentation skills Ability to work across teams and ability to influence Must be highly disciplined, a self-starter, and have the ability to execute in a fast-paced, results-driven environment. Additional Requirements

D&I Commitment

Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.

EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at <span style="font-family:"Aptos",sans-serif">https://www.smbcmanubank.com/privacy/ccpa-disclosure. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.