We’ve made a lot of progress since opening the doors in 1942, but one thing has never changed – our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job provides individualized, direct patient care of assigned patients under the supervision of a licensed healthcare provider. Assists in the implementation of the delivery of health care services and maintains a positive work relationship with the health care team. Exhibits the skills to provide care and service with individuals of all assigned age groups.

Education 

Required – High School diploma or equivalent

Work Experience

Required – None

Preferred – Experience in an opthalmic care setting

Certifications

Required – Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

Must have computer and/or mainframe terminal and multi-line telephone skills and dexterity required for data entry and retrieval of information.

Effective verbal and written communication skills and the ability to present information clearly and professionally.

Must be proficient with Windows-style applications, various software packages specific to role and keyboard.

Strong interpersonal skills to effectively and professionally work with people from all backgrounds.

Excellent judgment, organization skills, decision-making and delegating skills.

Ability to and experience working with and maintaining confidential information.

Ability to and experience working in a fast-paced environment with minimal supervision.

Ability to use equipment, perform tests and read results, as needed, including: visual acuity, extra ocular motility, pupil evaluation, confrontational fields, color vision, stereo vision, tonopen tonometry, lensometry, keratometry.

Ability to assist with removal and insertion of contact lenses.

Job Duties

Supports Provider/Physician to ensure readiness for patient visit.

Supports Provider/Physician during encounter with patient.

Supports Provider/Physician following patient visit.

Provides excellent telephone communications.

Completes appropriate documentation.

Assumes responsibility for professional development and maintaining required clinical knowledge, technical skills, training and credentials.

Maintains Nurse/Asst percentile rank and promptness in returning phone calls in patient satisfaction scores.

Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

Other related duties as required.

Other related duties as required.  The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands

The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.
Must be able to stand for prolonged periods of time.
Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity.

Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.

The incumbent may work with patients who have known or suspected communicable diseases and may enter isolation rooms.  The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Maryland, New York, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View the EEO is the Law poster and its supplement, as well as the pay transparency policy for more information. 

Affirmative Action Policy Statement