Position Summary: The Ophthalmic Technician is responsible for performing advanced ophthalmic work up, procedures, measurements, and tests to provide data to provider and assist in patient care. Assists provider throughout patient exam, office laser and surgical procedures. Position requires understanding of ophthalmology outpatient daily office routine. The Ophthalmic Technician will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, and have excellent management and communication skills. Must be able to work under pressure and solve problems. Possesses maturity to work with a wide variety of temperaments. Possesses a positive attitude. Position will travel for coverage as needed. Education, License & Cert: Minimum High School Diploma or Equivalent. Will consider Medical Office, Clinical, Dental or Nursing Assistant. A ll candidates will require Ophthalmic Scribe Certification (OSC) certification within 3 months of hire and completion of American Academy of Ophthalmology (AAO) Home Study Course within 6 months of hire. Experience: Prefer 2 years of clinical experience in ophthalmology or optometry. Experience in medical or dental practices is considered. Previous customer service and positions where multi-tasking and independent critical thinking is needed. Essential Functions: + Obtains and documents accurate chief complaints and comprehensive history of present illness. Reviews, verifies, and updates patient's past ocular, medical, family, and social history. Reviews medical records for up‐to‐date master problem list including patient reported medication and allergies and diagnoses that are documented by physicians or providers. + Performs a portion of ophthalmic exam, ophthalmic diagnostic testing, and procedures; documents findings/results on exam and stays current with new technology and procedures as they become available. + Performs as scribe for provider (throughout ophthalmic exam capture, summarize, & document pertinent examination data, clinical findings and the assessment and plan). + May administer eye drops as directed by provider. + Provides patient education, assists provider with informed consent, prepares and reviews surgical charts. + Assists provider with laser and surgical procedures within the office, including those that require aseptic and sterile technique. + Responsible for cleaning and sterilization of office instruments, performing basic maintenance, quality control, cleaning, disinfection and maintaining inventory of ophthalmic exam room and ancillary equipment according to organization and departmental protocols. + Responsible for documentation, tracking and reporting surgical co‐management; completion and processing of forms (DMV, disability, legal blindness, insurance, low vision, etc.); review and monitors provider's schedule for efficiency, errors, and opportunity; triages messages and phone calls and responds to patients as directed by provider. Other Duties: + Assists in orientation and training of new employees and recognizes and utilizes opportunities to teach other staff members. + May travel to regional offices as needed. + Attends required staff and educational meetings as requested. + Cover as needed throughout the department. Patient Contact: Provides direct care to patients of all ages and interacts with family members when needed. Working Conditions: Normal office environment. Artificially well-lighted, well-ventilated area. Mental Demands: Occasional stress due to departmental pressure. Attention to detail over an extended period is required. Must be able to make decisions based on established policies, procedures, or guidelines. The ability to multi-task and manage multiple projects by planning and organizing your own work. Requires the ability to communicate effectively and be self-directed to a large degree. Adaptable to stressful, ever-changing situations. Critical thinking skills and an ability to assess, evaluate and/or teach are required. Semi-routine duties with a variety of difficulty under general supervision and guidelines. Good concentration, ability to interact with all ages, social and economic levels. Daily stress related to patient care and/or management of a professional nursing division. Quality Statement: 1. Caregivers must be active participants in quality improvement processes. 2. Identifying areas where quality improvement processes can be applied. 3. Collecting & organizing quality measurement data. 4. Participating on Quality Teams Job Hazards: Handling of contaminated needles and the potential for self-puncture with same. Potential for musculoskeletal injuries if proper lifting and carrying is not applied. Potential eye and/or back strain. Potential for exposure to infectious patients or materials. Some exposure to hazards that might cause serious injury (involving recoup time). Some exposure to possible infections from patients with burns and open wounds. Occasional exposure to hazards that could cause minor injury (first aid-type) or illness. Potential for exposure to hazardous and toxic substances. Internal Contacts: Daily contact with clients at all levels, including managers and employees. Physical Demands: Concentration, writing legibly, prolonged sitting, walking, bending, and using the phone. Must be able to attend meetings throughout the system and/or periodically travel. Considerable walking, standing, bending, reaching, pushing, pulling, lifting and sitting. Normal working conditions. Environmentally controlled indoor office setting. Eye hand coordination is necessary – auditory and visual acuity. Hand dexterity required for operating office/medical equipment. Occasionally required to push, move, and/or lift objects weighing up to 100+ pounds. Exposure Category: Tasks involve exposure to blood, body fluids, or other tissues, and communicable diseases. Equipment Used: Standard office equipment and computers, word processing software (Microsoft Word and Lotus Notes) Ophthalmic exam, procedural instruments, and diagnostic equipment. External Contacts: Frequent contact with visitors, community agency reps and other healthcare related orgs. Pay Range $16.68-$26.42/hour Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.