Job Summary

​Directs and supervises support staff of Geisinger Ophthalmology. Assures that patients are treated with concern and that providers are provided with prompt and courteous service.

Job Duties Coordinates training and orientation programs for the clinical staff.Assesses ongoing training needs.Serves as a resource to answer questions and resolve problems.Monitors performance and provides feedback.Intercedes on behalf of assigned personnel when problems are encountered with physicians, patients, or other clinic personnel.Assures adherence to regulatory agency requirements, safety standards, and infection control procedures.Evaluates clinic flow and recommends and implements changes to improve efficiency and effectiveness.Assists with staffing plans.Provides clinical or diagnostic support services to patients or providers.Must be able to perform skills of Ophthalmology Technician as listed under job code J-02044

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity 
 

Benefits of working at Geisinger:

Full benefits (health, dental and vision) starting on day one Three medical plan choices, including an expanded network for out-of-area employees and dependents  Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)  Company-paid life insurance, short-term disability, and long-term disability coverage  401(k) plan that includes automatic Geisinger contributions  Generous paid time off (PTO) plan that allows you to accrue time quickly  Up to $5,000 in tuition reimbursement per calendar year  MyHealth Rewards wellness program to improve your health while earning a financial incentive  Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones  Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.  Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance.

Education High School Diploma or Equivalent (GED)- (Required) Experience Minimum of 3 years-Related work experience (Required) Skills Teamwork; Supervisory Customer Service; Multitasking; Leads Others; Customer Service; Computer Literacy; Communication; Acts Decisively About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.