Opportunity Centers Operations Manager State Program Manager Recruitment # 250424-4799MP-100 Location Hartford, CT Date Opened 4/24/2025 3:15:00 PM Salary $98,695* - $134,575/year (*New State Employees start at minimum salary range) Job Type Open to the Public Close Date 5/2/2025 11:59:00 PM Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits) + + + + Introduction The State of Connecticut (https://portal.ct.gov/) , Department of Social Services (DSS (https://portal.ct.gov/dss/) ) has an anticipated vacancy for an Opportunity Centers Operations Manager (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=4799MP&R1=&R3=) located in Hartford, CT. Position Highlights: + Full-time, 40 hours per week + First (1st) shift + 8:00 a.m. - 4:30 p.m. + Monday - Friday + Hartford, CT The Role: In the Department of Social Services (https://portal.ct.gov/dss/) this class is accountable for overseeing and optimizing the daily operations of the Opportunity Centers across the state, ensuring all teams function cohesively to meet strategic goals. About Us: DSS (https://portal.ct.gov/dss/) delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, and online and phone access options. What’s In It For You: Visit our new State Employee Benefits Overview (https://www.jobapscloud.com/CT/jobs/?b=Benefits) page! + Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers. + Professional growth and paid professional development opportunities. + A healthy work-life balance (https://www.youtube.com/watch?v=y6n9M1Qd5fo) to all employees. + State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) for more information. Discover the opportunity to: + Engage in a rewarding career + Assist our employees so they can achieve success + Make a difference in the public sector + Work together in a collaborative team environment Thinking Of Relocating? Connecticut offers you a blend of professional advancement and a high-quality lifestyle. As a state we are renowned for our top-tier medical facilities and ample opportunities for career growth and development. Beyond professional prospects, Connecticut boasts a high standard of living, featuring safe communities, excellent schools, and a diverse range of cultural and recreational activities. This combination of professional excellence and a well-rounded lifestyle make Connecticut an appealing destination for those who want to thrive both in their careers and personal lives. There are so many things to love about living, working, and playing in our state including these Key Facts and Figures: + #4 in the U.S. for employees with advanced degrees + #3 in the country for quality of K-12 education + #5 for quality of life in the U.S. + 2,000 miles of hiking/bike paths + 618 miles of scenic coastline + 21 world-class art museums + Five Tony-Award winning regional theatres, and more! Check out CTVisit (https://ctvisit.com/) ; they share so much valuable information on what it's like to work, play and live in our state! Selection Plan FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library (https://portal.ct.gov/das/home/services-for-state-employees/statewide-human-resources/applicant-reference-library?language=en\_US) for additional support throughout the recruitment process. BEFORE YOU APPLY: + Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. + Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below. + Resume Policy: Per Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. + Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. + Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov. + Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. + Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: + Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). + Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! + Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. + The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. + Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics. QUESTIONS? WE’RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to at Christopher.Lavallee (Christopher.Lavallee@ct.gov.) @ct.gov. Join the State of Connecticut and take your next career step with confidence! PURPOSE OF JOB CLASS (NATURE OF WORK) In a state agency this class is accountable for planning, organizing and directing an age n cy program and/or project or directing the development and administration of programs within a division. SUPERVISION RECEIVED Receives administrative direction from an administrative official of higher grade. SUPERVISION EXERCISED Directs staff as assigned. EXAMPLES OF DUTIES + Directs staff and/or operations of an agency program and/or project or division; + Coordinates, plans and manages program and/or project activities; + Formulates goals and objectives; + Develops or assists in development of related policy; + Interprets and administers pertinent laws; + Provides input or evaluates staff; + Prepares or assists in preparation of budget; + Maintains contact with individuals within and outside of agency who might impact on program and/or project activities; + Serves on committees and/or task forces as required; + Speaks before professional and lay groups on subjects related to the agency mission; + Leads the recruitment and hiring of staff, including outreach, interview and selection; + Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY + Considerable knowledge of + and ability to apply management principles and practices; + relevant state and federal laws, statutes and regulations; + project management; + principles and practices of business and public administration with emphasis on effective organization, administration and management + Considerable + interpersonal skills; + oral and written communication skills; + Considerable ability to analyze organizational problems and determine effective solutions. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Nine (9) years of professional experience. MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE One (1) year of the General Experience must have been in the specific area of assignment. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED + College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. + A Master's degree in business administration, public administration or a closely related field may be substituted for one (1) additional year of the General Experience. + Department of Labor: Two (2) years of experience as an Apprenticeship and Training Program Manager may be substituted for the General and Special Experience. PREFERRED QUALIFICATIONS + Experience mapping business processes. + Experience with Public and Urban policy. + Experience with Benefit administration principles and practices. + Experience with Program evaluation and monitoring functions. + Experience with Community organizations and HHS agencies. + Experience Project management principles and practices. + Experience planning, monitoring, evaluating and administering comprehensive social service or community programs. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online