OPS SENIOR CLERK - 64858271 1 Date: Jan 24, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) . Requisition No: 845381 Agency: Department of Health Working Title: OPS SENIOR CLERK - 64858271 1 Pay Plan: Temp Position Number: 64858271 Salary: $16.23 - $17.00 / hour Posting Closing Date: 02/02/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Your Specific Responsibilities: Are you passionate about providing exceptional customer service while contributing to the well-being of your community? Do you thrive in a dynamic environment where every day brings new challenges and opportunities to make a difference? If so, we want you to be a part of our team at the Florida Department of Health in Sarasota County Specialty Clinic. At the Specialty Clinic, we are committed to promoting and protecting the health and well-being of all residents. As one of the primary points of contact for our department, our Senior Clerks play a crucial role in ensuring that individuals receive the care and support they need. + Greet and assist visitors with warmth and professionalism as they arrive at the health department. + Answer incoming calls promptly and direct them to the appropriate department or staff member. + Schedule appointments for clients using our Electronic Health System. + Verify insurance coverage and assist clients with insurance-related inquiries and screening for the Sliding Fee Discount Program. + Collaborate closely with other staff members to ensure seamless coordination of services. Required Knowledge, Skills, and Abilities: + Basic knowledge of Microsoft Office applications, including MS Outlook, WORD and EXCEL + Able to change easily from one task to another. + Relate well to different people from varied backgrounds and different situations. + Manages a variety of responsibilities in a timely, efficient manner and able to prioritize tasks. Qualifications: Minimum + Incumbent must possess a valid driver’s license. + Incumbent must have a High School diploma or equivalent. + Incumbent must obtain Incident Command System (ICS-100) certification within 60 days and National Incident Management System (IS-700) certification within 90 days of employment. + Incumbent must complete the Family Planning Title X mandatory trainings within 30 days of employment, Preferred + Have experience working in a clinical setting. + Have experience verifying insurance coverages. + Bilingual in English and Spanish or English and Portuguese Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: William L. Little Health & Human Services Building 2200 Ringling Boulevard Sarasota, FL 34237 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available: + State of Florida 401(a) FICA Alternative Plan (mandatory) + Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office) + Workers’ Compensation (mandatory, if needed) + Reemployment Assistance (Unemployment Compensation) (mandatory, if needed) + Deferred Compensation (voluntary) + Employee Assistance Program (voluntary) + And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com . Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. If there are any problems applying online, please call People First Staffing Administration: (877) 562-7287. Service Center hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., ET. TTY users, call (866) 221-0268 The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location: SARASOTA, FL, US, 34237 Nearest Major Market:Sarasota Nearest Secondary Market:Tampa