DESCRIPTION
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner driven by the spirit of innovation that is part of the company's DNA. Amazon’s vision is to offer the earth’s largest selection and lowest prices to our customers.

The 3PC Operations Specialist is responsible for monitoring fulfillment value chain processes, from daily operations to compliance, business profitability and innovation in coordination with internal and external stakeholders.

You are passionate about customer experience, and define yourself as a problem-solver. You have a high willingness to take ownership of solving long-standing issues that no ones dares to tackle. You scrutinize details, identify disruption patterns, comfort anecdotes by data, and propose long-term solutions. You are analytical, relentless on understanding the root cause of a problem, and inventing solutions.


Key job responsibilities
Monitor efficient functioning of the assigned network, suggest and deploy improvements;
Accumulate data from various sources, identify the most relevant one, present in a way that would help take action;
Foresee implications based on current data and trends;
Dive deep on operational issues root causes, follow up with stakeholders, definition of task and scalable improvements;
Create and track operational metrics
Be organized and prompt in notifying/solving the situations
Serve as a liaison between internal and external stakeholders.