Toronto, ON, M5R 1A6, CAN
366 days ago
Oracle CC&B Technical Consultant - Canada
The key objective of this role is to identify, prioritize, design, and develop enhancements and integrations supporting our client’s Oracle Utilities solutions. The position is based in Toronto, with a virtual work environment. Must be able to travel to Canadian-based client work locations as required. Essential Functions and Responsibilities: Serve as a Technical Consultant for the Client’s Oracle Utilities solution, which consists of + Oracle Customer Cloud Service (CCS) + Oracle Customer Care and Billing (CC&B) + Oracle Meter Data Management (MDM) + Oracle Customer to Meter (C2M) + Collaborate with the Red Clay Lead and Project Manager to support the client in identifying, quantifying, and prioritizing enhancements for backlog refinement. + Adopt the client’s agile SDLC for Oracle utility enhancements + Design, develop, test, and deliver prioritized enhancements + Support the client in the definition and execution of test scenarios and test cases + Liaise between client IT and business teams to gather and validate requirements and proposed solutions + Provide guidance, direction, and knowledge transfer (KT) to client IT resources to enable internal development of enhancements + Advise client on technical best practices and product features + Support troubleshooting, debugging, and defect resolution for enhancements + Support the evolution of Red Clay’s delivery methodology and capabilities through feedback from current and previous projects Required Skills & Qualifications: + 5+ years overall relevant experience implementing and supporting Oracle Utilities Solutions + CC&B/CCS, including consulting or services. + Completed Industry standard Certifications in MDM, CCS implementations: + Oracle Utilities Meter Data Management 2 Certified Implementation Specialist + Oracle Utilities Meter Cloud Service 2022 Implementation Specialist + Oracle Utilities Customer Cloud Service 2021 Implementation Specialist + Oracle Utilities Meter Data Management 2 Solution Engineer + Utility industry experience. + Strong product knowledge of Oracle Utilities CC&B/CCS, including design, development, configuration, and enhancements. + Computer programming experience with Java and JavaScript + Deep understanding of the Meter-to-Cash flow/Billing. + Strong knowledge of SQL   Powered by JazzHR
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