Position is for a Techno-functional Professional, preferably with some implementation background in Oracle Cloud HCM/Financial/SCM Applications.

Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer.

Job Responsibilities:

The main role of a Support engineer is to solve and resolve highly complex techno-functional problems. The key skills put to use daily are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.

Career Level - IC3