Job details

Country

USA

State / Region / Province

Alabama, Georgia

Work Location

Atlanta, GA, Birmingham, AL

Domain

Consulting

Interest Group

Infosys Limited

Skills

Technology|Cloud Integration and API Management|Cloud Integration and API Management - ALL

Company

ITL USA

Requisition ID

125890BR

Job description

Infosys is seeking a Senior Consultant expert on Oracle Integration Cloud technology. The position will primarily be responsible for Application Maintenance Support of Oracle Integration Cloud (OIC) along with VBCS development. This role will interface with key stakeholders and will have you apply your technical (Product) proficiency. This role will require you to work closely with the customer and any OIC related issues & support and key responsibilities including: Accepting and acknowledging incidents/tickets received through ServiceNow tool; Work on providing solutions for the ticketed issues in OIC; Close coordination with 3rd party applications team for integration of internal and external applications; Resolution of issues ; Coordinating with application vendor – Oracle and infrastructure support teams like Citrix, network etc; Create and maintain application architecture landscape documentation. Monitor daily batch/utility operations and fix any occurring issues; Work on enhancing the current application architecture by implementing new functions and improvements; Automate recurring processes or tasks and enhancing the work environment by making it more efficient; Available for On Call support of high priority issues; Maintain Service Level Agreement (SLA) guidelines and work towards achieving it; Adhere to Infosys and client processes & policies; Provide estimates for enhancements; and Provide POC on new customization needs using VBCS.

Required Qualifications:
- Candidate must be able to commute to Atlanta, GA or Birmingham AL or relocate to one of these areas.
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
- Bachelor’s Degree or foreign equivalent will consider work experience in lieu of a degree.
- At least 4 years of Information Technology experience
- At least 3 years of hands-on experience in Implementation, Development and Support projects related to OIC integrations
- Good experience in OIC, VBCS, and PaaS Administration for deployments and the automation of deployments.
- Must be well versed with agile based delivery model for support and enhancements
- Ability to drive and manage stakeholder communication.

Preferred Qualifications:
- Direct client interaction experience during interactive phases like transition, reviews, etc.
- Automated monitoring and notification implementation
- Experience in working on CI/CD for deployment related activities
- Excellent verbal and written communication skills
- Prefer candidate that has previously worked in US Utility companies and has exposure to business flows of such organizations and regulations.

The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.