As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

What you will do

Design, develop, test, and implement features and code using Oracle Forms and Reports Required proven ability working with Oracle Forms and Reports and Oracle Database products. Perform requirements analysis development design test and deployment of custom Oracle applications. Evaluate new features and technologies and coordinate their appropriate implementation into the environment. Help End Users understand application features to accomplish their business purposes. Writing SQL queries Views Materialized views PL/SQL procedures functions packages triggers cursors collections Ref cursor variables System reference cursor Dynamic SQL Debug code and maintain PL/SQL procedures and functions Optimize existing custom applications and scripts for both usability and performance. Alignment to policies processes and procedures within areas of responsibility Detailed understanding of application development project life cycle and methodologies used. Ability to prioritize lead deliver and report on multiple projects simultaneously highly motivated and able to work against high-reaching deadlines and schedules. Strong bias toward action flexible resourceful positive attitude and ability to operate effectively within a wide-ranging fast-paced environment.

Career Level - IC4