**Job Description:** Orbitalum North America specializes in orbital welding power supplies that enable precise, repeatable GTAW/TIG welds with full data recording for quality control and process optimization. Designed for high-purity applications, our systems feature automated weld program management, intuitive interfaces, and advanced gas control to improve efficiency, reduce costs, and enhance weld integrity. Our SmartWelder and MobileWelder Plus software streamline operations with auto-detection, real-time adjustments, and seamless data logging, ensuring consistent, high-quality welds with minimal heat-affected zones. We are seeking a **Technical Sales Support Specialist** to support our customers with technical troubleshooting, application assistance, and sales support. This role **_will report onsite to Orbitalum, Carol Stream, IL_** and is essential in ensuring the successful integration and implementation of Orbitalum products while also identifying new sales opportunities. + Provide technical support via phone and email to assist customers with product applications and troubleshooting. + Travel to customer sites as needed to offer hands-on technical and application support. + Work closely with the inside sales team to address product and technical inquiries. + Conduct pre-sales activities, including understanding customer business needs and analyzing product requirements. + Manage post-sales follow-ups, ensuring successful product integration and identifying additional sales opportunities. + Lead management – process and track incoming leads and opportunities within assigned territory. + Support field sales and distributor partners in progressing opportunities through the sales cycle. + Prepare and follow up on customer quotations, ensuring a seamless purchasing process. + Process sales orders from quote to invoice. + Handle returns (RMAs) and coordinate shipping. **Minimum Education and Experience:** + **Education:** Bachelor’s degree preferred, or equivalent experience required. + **Experience:** Sales or technical experience required, preferably in an **industrial, welding, or manufacturing** environment. **What you Bring to the Role:** + Strong technical aptitude with the ability to learn and understand orbital welding and related technologies. + Excellent communication skills – verbal, written, and active listening. + Ability to manage detailed computer programs and CRM software. + Strong organizational and time-management skills with the ability to multi-task and problem-solve. + Self-motivated, resourceful, and able to work independently. + Comfortable adapting to a dynamic work environment with shifting priorities and unexpected challenges. **What We Offer:** At ITW Welding, we foster a culture of innovation, collaboration, and growth. You’ll join a supportive team that values diverse perspectives and contributions. This position offers opportunities to develop your career while making a meaningful impact in the orbital market. + Competitive salary with performance-based incentives. + Comprehensive training on company products and sales strategies. + Opportunities for career development and professional growth. + Collaborative and innovative work environment. If you are a technically minded sales professional looking for a role where you can apply your problem-solving skills and technical expertise to support customers and drive sales, we encourage you to apply! **Apply today to become part of the Orbitalum North America team!** **Compensation Information:** **_Salary Range_** : Technical Sales Support Specialist compensation package offers a competitive annual salary with an estimated range of $65,000 - 72,000 dependent on the geographic location, the successful candidate’s qualification, and prior experience. We are committed to maintaining equitable and competitive salaries across different regions through regular reviews and adjustments.​ ​ **_Sales Compensation & Bonus Plan_** : Employees in this role are eligible to participate in the Technical Sales Support Specialist compensation plan, which includes performance-based quarterly bonuses, allowing employees to increase their earnings through exceptional performance. Annual salary increases are also provided, reflecting both individual contributions and overall company success.​ **_Benefits:_** https://myitwhr.com & Benefits and Compensation at ITW | ITW (https://www.itw.com/careers/benefits-compensation/) : Comprehensive benefits are available, additional details can be provided upon request.​