About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  

 

We are a sustainable company engaged to the values of Excellence, Innovation, Collaboration, Respect and Responsibility. We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet, today and for future generations. 

We are looking for your talent, join our team and start your journey today! 

Required education, experience & skills

Bachelor’s degree in international business, Marketing or Engineering, International tradeCustomer Service background.Export knowledge a plus. Computer knowledge (JDE experience a plus). Superior communication and organizational skills. Spanish and English proficiency

Primary Duties and Responsibilities:

Order entry support across Guadalajara Customer Service team. Process daily customer quotes and firm orders thru the following Order Entry options: Oracle and JDEFiling Customer Profiles for new orders, quotations and shipments based in the Record Retention Index documents in OnbaseWeekly update new shipping dates in OracleMaintain monthly kpis, collect data and keep kpis up to dateAcknowledge orders and shipping Support other Bus such as B02,B03 during CSR transitions, training, vacations, disease and peak seasonSupport Management and CSRsTake inbound calls and respond emailsHelp on special project and update weekly reports

Our Commitment to Our People 

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology, and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. 

We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this purpose to life while competing and leading in a global economy. Our training programs focus on end-to-end development, from onboarding through senior leadership.

Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. Learn more about us! 

Our Commitment to Diversity, Equity & Inclusion 

At Copeland, we believe having a diverse, equitable, and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives, and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers, and making a positive impact in the communities where we live. 

About Copeland 

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial, and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design, and manufacturing combined with category-leading brands in compression, controls, software, and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 

Every day, our global workforce fulfills our unified purpose and lives out the values we hold close as an organization: Excellence, Innovation, Partnership, Respect, Responsibility. 

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or a recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged, and make an impact. 

Join our team and start your journey today! 

Our Commitment to Our People 

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. 

 

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. 

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! 

Our Commitment to Diversity, Equity & Inclusion 

At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live. 

 

Equal Opportunity Employer 

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, or disability. We are committed to providing a workplace free of any discrimination or harassment. 

No calls or agency requests please.