Job Title: Order Entry Coordinator

Job Description

The Order Entry Coordinator will serve as the intermediary between customers, suppliers, engineers, and outside sales teams to assist with ordering necessary parts for customer pumps. The role involves monitoring email inboxes, helping customers diagnose issues, collaborating with internal teams for solutions, ordering necessary parts, quoting and sending purchase orders for orders, and ensuring that the solutions resolve the issues. While primary communication is through email, the candidate will also need to troubleshoot issues over the phone.

ResponsibilitiesMonitor email inbox and respond to customer inquiries.Assist customers with diagnosing issues related to their pumps.Collaborate with internal teams to find solutions for customer issues.Order necessary parts for customer pumps.Prepare and send quotes and purchase orders for orders.Follow up to ensure that solutions have resolved customer issues.Communicate with customers and suppliers through email and phone.Essential SkillsStrong communication skills, both written and verbal.Proven ability to troubleshoot mechanical issues.Good listening skills and the ability to understand mechanical problems.Proficiency with computers and basic MS Office, including Outlook.Customer service skills.Additional Skills & Qualifications2+ years of experience working in a similar role, such as at Auto Zone or O'Reilly's.Pay and Benefits

The pay range for this position is $20.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Oak Park,MI.

Application Deadline

This position is anticipated to close on Mar 21, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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