Order Entry SpecialistAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
This position reports to

Procurement Team Lead

Your role and responsibilities

In this role, you will have the opportunity to be responsible for accurately recording customer purchase orders in the order management system. Each day, you will ensure timely cross-functional issue resolution, including order cleaning for both manual and electronic orders. You will also showcase your expertise by utilizing the necessary tools and adhering to Service Level Agreements. The work model for the role is: #LI-OnsiteThis role is contributing to the Motion business Drive Products division in Bangalore, India.You will be mainly accountable for:•\tEnsuring proactive communication with customers and internal functions to guarantee customer satisfaction by providing relevant information.•\tSecuring clean order entry as per the relevant requirements, including prices, spike quantities, dates, customer, and company data, etc., enabling seamless order execution in the system.•\tLiaising with customers in case of inexecutable request dates or quantities to ensure on-time delivery aligned with customer needs.•\tCollecting and archiving documentation related to orders and recording assumptions and decisions made during the process, in the systems, within your area of responsibility.

Qualifications for the role

\tB.E with Mechanical or Electrical Engineering background with minimum 2-4 years’ experience.\tCustomer registration and maintenance in SAP / Ariba / MDG\tUnderstanding customer requirements, and appropriate booking of orders according to customer request and quoted scope.\tConverting quotations to orders based on customer purchase orders and processing service contracts\tGenerating and sending order acknowledgments to customers.\tResponding to expediting requests and delivery updates & Coordinating logistics and resolving supply chain issues\tExpediting customer orders with suppliers, in coordination with purchasing team & Resolving invoice disputes.\tTrack order progress to ensure complete and on time delivery, ensuring correct address, delivery instructions, materials and pricing.

More about us

The IEC Low Voltage Division is a technology leader delivering a full range of energy-efficient low voltage motors, including ultra-efficient solutions such as IE5 SynRM (synchronous reluctance motors). Through a global footprint, domain expertise and rugged designs, the Division provides reliable technology that improves efficiency and productivity even in the most demanding applications. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryIt has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply.ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning