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Role summary
The Order Entry Specialist will operate on a wide range of software offers and will act in a multinational environment covering multiple contract types. The person will be in charge of the accuracy of the information managed in the ERP and play a key role in developing and managing an order process, ensuring a high-quality service for our internal (sales force) and external customers.

You will be responsible for the full life cycle of customer orders – from order entry and invoicing through to order closure. This will include processing new customer software and services orders, maintaining open customer contracts, raising invoices, delivering software. 

You will need to demonstrate the ability to organize and manage a number of tasks at the same time to meet deadlines. You will also need excellent verbal and written communication skills to deal with customers, as well as to coordinate with internal stakeholders on contracts and orders information.

Principal accountabilities in Order Entry

Maintain 100% validation of Opportunities in Sales Force, and actively work with Sales Operations team to resolve deviations

End to end process of order entry till invoice & front-end department in customer cash collection (work closely with shared service organization)

Ensure order booking within deadline

Monitor billing milestone and bill to customer on time

Work with fulfilment team and business to deliver license on time

Project Analyst

Review New Project Request Forms from Project Managers to ensure project is compliant for booking and documentation meets mandatory requirements.

Ensure project invoicing in completed in a timely manner, and maintain correct billing milestone in ERP

Assist GS Team with TECO and de-booking process

Implementation of “adjustment to planned cost” in case of actual cost overruns

Review key projects with PM and escalate any potential risk or issues

Monitor cost overrun projects and slow moving projects

Review billing milestone with PM and highlight any slow moving projects

Skills and Qualifications

You will have a solid background in maintaining order and sales records in an international environment together with the ability to analyse sales order related data and have an understanding of the revenue recognition principles and general ledger.

You also have the below:

Experience in a similar role

Understanding of tax regulations with regards to invoicing

Understanding business and have ability to review contract and have good understanding about revenue recognition

Proven experience using SAP or Oracle – in particularly using the Contracts and Invoicing transactions

Attention to detail, accuracy and high level of initiative

Ability to work unsupervised as well as part of a team

Proficient user of Microsoft Office

Ability to adapt to a fast-changing working environment

Excellent written and verbal communication and interpersonal skills

Ability to organize and prioritize to meet strict deadlines

Fluent in Korea/Japanese

Fluent in English

Prior experience in SAP or Oracle is an advantage

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AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.  Background checks will be conducted in accordance with local laws and may, subject to those laws,  include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
 
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.