We are Generac, a leading energy technology company committed to powering a smarter world.
Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
The Order Fulfillment Specialist II is directly responsible for optimizing our fulfillment and customer delivery process on a daily basis. With a keen focus on the Customer Experience, this role initiates the shipping process and optimizes the use of on hand inventory. Working directly with their teammates in multiple geographies, the role will also monitor inventory health across distribution facilities, monitor customer & vendor agreements, identify opportunities to ship goods directly from manufacturing facilities, troubleshoot and resolve workflow issues to ensure customer requirements are met on an ongoing basis.
*This is a weekend day shift Saturday - Monday at our facility in Janesville, Wisconsin
MINIMUM QUALIFICATIONS:
Bachelor Degree in Business, Finance, Supply Chain, or equivalent experience
3 years’ relevant distribution or fulfillment experience with leading technologies
PREFERRED QUALIFICATIONS:
In depth knowledge of end to end OTC business processes including areas such as Order Management, Order Fulfillment, Invoice Management and Inventory Segmentation and Management
Extensive experience using Microsoft Office products, especially Excel and PowerPoint
ESSENTIAL DUTIES:
Leads the initiation of the shipping process across distribution facilities daily. Works cross functionally on error resolution to recover lost time, focus on meeting customer expectations
Utilize systems to monitor expected inbound inventory, expediting fulfillment where opportunities exist, managing customer expectations when issues are presented
Assists with the scheduling and routing of planned shipments, leveraging internal transportation software and external customer contact points
Manages and enables opportunities to ship manufactured products directly from manufacturing sites, reducing internal process time and compressing customer delivery times
KNOWLEDGE, SKILLS AND ABILITIES:
Strong attention to detail, outstanding analytical skills, and exceptional communication/interpersonal skills
Desire to seek out improvement opportunities from both a process and system standpoint
Ability to drive results in a fast-paced and constantly changing environment, can comfortably handle risk and uncertainty
Strong cross-functional collaborator, team player, highly motivated with an upbeat personality and a positive attitude
Excellent decision-making skills with a customer focus
Has a global mindset and can communicate effectively across a global organization
Builds constructive and effective relationships across all levels of the organization
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”