Job Description

Order Fulfillment Representative main response customer order on time delivery as customer requirement through working with CSR team, Internal planning team, purchasing team, Warehouse team, Transportation team, Production team, also manage the lead time, Stock.

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following.

Manage stock control of semi-finished and finished goods. Monitor daily production output. Monitor weekly on time delivery performance. Conduct Sales & Operations Planning (S&OP) analysis and schedule production in SAP. Maintain production master data and level production load to ensure efficiency. Maintain production orders and related inventory movement corrections. Review Master Production Schedule (MPS) and monitor execution. Confirm and deliver sales orders in a timely manner. Collaborate closely with fulfillment and outbound logistics teams to meet customer demands. Manage data quality in SAP and ensure accurate order management and delivery processes. Provide high-level service to both internal and external customers to achieve maximum satisfaction. Handle customer requests through SAP system and emails. Communicate regularly with the sales and fulfillment teams to enhance delivery and stock performance. Identify, investigate, and resolve logistic issues and customer delivery complaints. Ensure timely responses and quality resolutions to customer inquiries. Background & Skills

The ideal candidate possesses these skills. 

Bachelor’s Degree in Supply Chain & Operations Management or related field is required. 3 - 5 Years of experience in supply chain and customer service Experience in SAP or Familiarity with SAP is beneficial, but if you're experienced with other ERP systems, we can provide training to help you get up to speed. Strong analytical and mathematical skills. Have strong numerical skills and a high level of proficiency in Excel (e.g., extracting data, creating spreadsheets for better overview, etc.). Ability to solve practical problems and handle a variety of situations with limited standardization. Ability to coordinate activities across multiple departments and maintain contact with key stakeholders. English advanced Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.