Order-to-Cash (O2C) process (key business supporting functions in Corporate Control Function, using defined IT platforms)Creating and managing quotations to customersPreparing online/ offline contractsGenerating and managing sales orders in ERPProviding order confirmation to sales/serviceFollow-up sales orders (new/aging) to ensure timely fulfilment of goods, services and information to customersInvoicing of goods and services upon confirmation of deliveryFilling and managing required documents for tax/audit/legal purposePurchase order managementCreating and issuing Purchase Orders to factories/suppliers/vendorsMonitoring open purchase orders/inbound deliveries from factories/suppliers/vendorsPreparing payment request and follow -up payment to factories/suppliers/vendorsCoordinating finance and factory/ suppliers/vendors in resolving invoice discrepanciesLogistics managementEnsuring all customs clearance for purchase order are cleared and 100% compliance to regulationsAddressing daily logistics operational issues with service providersHandling return goods process (exchange or defective parts) from customers; and to factories/ suppliers/ vendorsFunctional understanding of transportation industry, customs regulation, etc.2PL Warehouse managementCoordinating and collaborating with 2PL on shipment schedules/ deliveries to customers/goods movementInvolving in annual stock take and monthly reconciliationSales/ service support activitiesProviding supports on other required documents for business operation (reporting, tender, official correspondence in/out, etc.)Coordinate/Support in marketing events, materials.Other dutiesSupporting on SOP/WI development for local processes, establishing clear documentation of local process for logistics/ Order Fulfillment

Other duties and responsibilities as assigned by the management

Education

Bachelor’s degree in Business / Supply Chain or equivalent

Experience

At least 2 years of experience in import & custom process and/or demand/supply planningExperience in Supply Chain/Logistics/Order Fulfilment, 3PL warehouseHave knowledge on local import/export regulationsExperience in medical devices/products, local regulatory requirements

Other skills

Hands on experience with ERP (U8/SAP) software and MS Office (MS Excel in particular)Meticulous, process-driven to ensure key processes are followed according to regulatory/audit requirementsExcellent organizational and multi-tasking skillsA team player with high level of dedicationAbility to work efficiently in pressurized environment with good work ethnicGood command of spoken and written English