The Order Management is responsible for overseeing the entire order process, from order entry to delivery. This role ensures that customer orders are processed efficiently, accurately, and in a timely manner. The OM will work closely with different departments, including sales, finance, technical configurators, logistics, and cash collectors, to ensure a seamless order fulfillment process.

 

You have:
•    Bachelor’s degree preferably in the field of economics, logistics or relevant field
•    Some years of work experience preferably in logistics / order management
 

It would be nice if you also had:
•    Good organizational and prioritization skills
•    Good communication skillset
•    Project management skills
•    Strong organizational and multitasking abilities.
•    Excellent communication and interpersonal skills.
•    Proficiency in order management software and Microsoft Office Suite.
•    Attention to detail and problem-solving skills.
•    Ability to work under pressure and meet tight deadlines.

 

•    Owns the complete customer purchase order execution including the collection and preparation of relevant information needed for customer purchase order execution.
•    Coordinates and monitors the end-to-end order execution, constraints solving and escalations.
•    Coordinates and validates the customer order intake.
•    Manages ordering of products (Hardware, Software, Services).
•    Triggers task creations for transactions (purchase orders, sales orders, delivery notes, invoices, monitors timely completion).
•    Supports coordination of the procurement execution: captures the demand, purchase, goods receipt and verifies invoice.
•    Supports coordination of the distribution execution: plans transportation, verifies freight cost and invoice, coordinates transport.
•    Supports coordination and validation of the customer invoice.
•    Successfully coordinates work with team mates for the project.