Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid on day shift. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.

The Role

The role is responsible for operationally leading and executing backend operation processes of Order Management (Order to Delivery/Procure to Pay), ensuring that processing is done with high quality – accurate, timely and complete.

What You'll Do

Responsible for operationally leading and executing backend operation processes of Order Management (Order to Delivery/Procure to Pay), ensuring that processing is done with high quality – accurate, timely and completePartner and Liaise with Key Stakeholders including but not limited to External/Internal Dealers & Suppliers, Logistics and Purchasing & Supply ChainAnalyze and Interpret data for reporting requirementsCombination of repetitive and ad hoc processes that are more complex and require critical thinkingEnsures compliance with GM Corporate policies and external regulatory requirementsSupport internal and external auditsInteracts with internal/external related parties (Stakeholders, Dealers, Suppliers, Logistics, GPSC, Finance Teams, etc.)Has strong control focus – brings any issues (accounting or control related) forward immediatelyHas a strong focus on process improvements to drive quality accounting and complianceFrequent contact with others outside of work group to accomplish tasksParticipation in Special Projects (including LEAN/Six Sigma activities)  - -eventual leader of such projectsHighly technical in the use of SAP system (t-codes, asset module flow, etc.)Supports BCP, BIA activities and updates EUCA Files

Additional Job Description

Your Skills & Abilities (Required Qualifications)

BA in Finance/Supply Chain/Accounting/Business or equivalent with strong foundation and experience in a shared service environment

Knowledge of financial reporting implications of transactions within Supply Chain – sourcing, procurement, and customer order delivery

Understanding of US GAAP, IFRS, and SOX /Internal Control Requirements – additionally, continue to attend trainings on these topics to remain adequately informed and knowledgeable.

Basic domain knowledge of Aftersales related processes (Supply Chain, Order Management and Materials Management for CCA)

Working knowledge of SAP and other GM systems as required for the assigned position (systems and level of knowledge necessary will vary – employee must be willing to continuously learn the GM systems landscape and functionality)

Basic understanding of KNIME, Power BI and other automation tool available to GM

Problem Solving and Data Processing

Possesses Continuous Improvement mindset and able to translate it to meaningful projects

Solves and Analyzes Issues, Stretched Goals

Drive for Individual Results

Ability to work cross-functionally

Basic Communication Skills

Verbally communicates clearly and concisely a need, request, idea or thought to drive action of peers

With help, can tailor communication to address concerns or open conversations in a way that the external partner understands and protects the reputation and confidentiality needs of GM

What Will Give You A Competitive Edge (Preferred Qualifications)

Experience working in a multinational organization and working with colleagues internationally is preferred

Works effectively with others and as part of a team;

Competent/Above-Average English Fluency

Experience in the following:

External Customer and Supplier Management

Administration of Dealer Claims for Vehicles and Parts & Accessories

Calculating and updating prices for Parts and Accessories sold to Allied and Non-Allied Parties

Preparing and releasing monthly price bulletins and reports

Managing Pricing workflow tool for requests to update in SAP purchase and selling prices

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.