Job Description

Join OUR COMPANY, a global leader in healthcare, as we shape a healthier future through innovative medicines, vaccines, and animal health products. We value integrity, diversity, and collaboration, creating an environment where you can thrive alongside talented colleagues and grow your career.

Position Overview

As an Order Management Analyst at our Business Service Center in Prague, you will manage the entire order process for a variety of healthcare clients, ensuring timely and accurate execution. You’ll be the vital link between customers and internal teams, addressing needs and solving issues to maintain strong relationships and compliance.

Key Responsibilities

Process sales orders efficiently for wholesalers, retailers, and healthcare providers.

Provide timely updates and maintain clear communication with customers.

Collaborate with supply chain and channel development teams to navigate supply challenges.

Coordinate activities around month-end and quarter-end to align resources.

Manage claims and issue resolution, ensuring compliance with internal policies.

Generate reports and analyze order data to support financial and operational decisions.

Qualifications

Bachelor’s degree in Business, Supply Chain, or Finance.

Minimum 2 years of experience in finance or supply chain, preferably in a multinational setting.

Order Management experience is a plus.

Language Skills

Proficient in English and Dutch (spoken and written); French is a plus.

Skills

Strong organizational and communication skills.

Ability to thrive in a fast-paced environment.

Advanced PC skills (MS Excel, Word, PowerPoint); SAP experience is an advantage.

Location

Based in Prague, Czech Republic, with occasional travel to local markets.

At OUR COMPANY, we recognize that our employees are essential to our success. We offer a competitive rewards program designed to support diverse goals, needs, and lifestyles.

What we offer: 

Exciting work in a great team, global projects, international environment 

Opportunity to learn and grow professionally within the company globally 

Hybrid working model, flexible role pattern (e.g., even 80% full-time is possible in justified cases) 

Pension and health insurance contributions 

Internal reward system plus referral program

5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution 

Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card 

Vodafone, Raiffeisen Bank, Foodora, and Mall.cz discount programs 

Up-to-date laptop and iPhone 

Parking in the garage, showers, refreshments, massage chairs, library, music corner 

Competitive salary, incentive pay, and many more 

Ready to take up the challenge? Apply now! 

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R334847