Job Summary

Successful incumbent will be based in Singapore and is accountable to process and close the sales order including shipment to customers.

 

Responsibilities

Attend to pre-sales enquiries on product availability, lead time and price Initiate and follow up new item creation/customer creation in system Process sales orders and order amendment in system Track, expedite and update customers on order status Follow up payment, forwarder details with customers Work with factories, warehouses and forwarders to arrange dropship, local and export shipment Prepare manual, system invoices and other shipping documents and handle documents filing Review LC draft, prepare and collate documents from various factories for LC presentation Coordinate with related parties on non-warranty claims Communicate and provide timely responses between customer, sales, operation and factory Generate and update sales order backlog reports

 

Basic Qualifications

Diploma in business or related fields with minimum of 1-2 year’s experience Proven customer service skills and computer literate Responsible and reliable with intergrity Highly adaptable and great sense or teamwork Willingness to learn new skills and open to development Willing to work extra hours if required Oracle system experience is preferred

 

Key Competencies

Excellent customer service Good communication and teamwork Ownership and follow-up

 

What we Offer

Equity Grant Employee Health Insurance (Incl. eligible dependants)