Order Management Specialist
Philips
**Job title:**
Are you ready to be part of a team that makes a real difference in healthcare? At **Philips** , we’re looking for a talented **Order Management Specialist** to join our dynamic **Supply Chain team** , supporting sales and managing orders for our cutting-edge **Health System products** . From life-saving defibrillators to advanced diagnostic imaging equipment, you’ll help ensure that hospitals around the world receive the tools they need to innovate and save lives.
**Your role:**
+ Manage orders end-to-end, ensuring smooth processing in **SAP** and other key tools.
+ Handle order changes efficiently, meeting the needs of both customers and factory requests.
+ Build and maintain strong communication with stakeholders while providing **exceptional customer service** .
+ Monitor, report, and control the order book with precision and compliance ( **ICS/SOx** ).
+ Contribute to a culture of continuous improvement by leveraging **Lean methodologies** alongside your team.
**You're the right fit if:**
+ **Experience** in Logistics, Procurement, Supply Chain, or Customer Service (Order Management experience is a plus!).
+ Familiarity with **SAP** or equivalent ERP systems (advantageous).
+ A strong customer service mindset, problem-solving skills, and cultural awareness.
+ **Fluency in English** and excellent communication skills.
+ A proactive attitude and a passion for teamwork and growth.
**Our benefits:**
+ Hybrid model of working (at least 3 days in the office per week)
+ Annual bonus based on performance achieved
+ Private medical care with the option to extend it to family members
+ Benefit System cards
+ Discount for Philips’ products
+ Wide variety of training & learning opportunities
+ Promotion of a healthy lifestyle in the office
+ Employee Assistance Program
+ Work with a world-renowned brand that helps hospitals deliver outstanding patient care
**How we work together**
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
**About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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