As Order Management Specialist with German (Personal Health) you will join Philips’ Supply Chain Department. Join our Supply Chain team that is responsible for supporting sales and managing orders for Personal Health products. In our Philips PH portfolio, you can find our well-known products such as Beauty, Male Grooming, Oral Helathcare Mother & Child Care. Our customers are well-known brands from Retail.
Your role:
Managing complex orders with the use of SAP and other supporting tools with reporting, monitoring and controlling order book data quality in an organized and compliant manner, keeping it well maintained and up to date including meeting the market’s fiscal and legal requirements on time and first-time right
Being responsible for the end-to-end process of all types of Sales orders, from order intake to sales recognition
Act as the point of contact to the logistics organization for assigned scope for order fulfillment subjects, coordinating customer inquiries, capable of resolving escalations.
Direct contact and maintaining good communication with stakeholders (Key Account Managers, Project Managers, Production Planning, Warehouse, Pricing and Finance teams and other departments within Philips) in order to build customer satisfaction through a customer centric mindset
Provide insights and recommendations through reports to support decision-making and continuous improvement initiatives
Work with LEAN capabilities such as Daily Management, Kaizen, Continuous Improvement and Problem Solving
You're the right fit if:
You have 2 years of experience in matrix organization, within order management process
You have good communication skills and ability to cooperate with multiple functions to deliver results
You can prioritize your work and have attention to detail
You are fluent in both German and English languages (B2 or higher)
You have knowledge of SAP or other ERP and Salesforce (would be an advantage)
Our benefits:
Hybrid model of working (3 days at Office in Lodz)
Fixed-term contract – 1,5 year
Annual bonus based on performance achieved
Private medical care with the option to extend it to family members
Benefit System cards
Discount for Philips’ products
Wide variety of trainings & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is office based role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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