Boulder, CO, 80305, USA
13 hours ago
Order Manager I
If you are an **Order Manager** professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! We are looking to add an **Order Manager I** based in our **Boulder, CO** office. You will lead all aspects of customer order fulfillment process. Be responsible for the process to fulfill an order from the time of receiving a customer purchase order, to the time that the Business Unit receives full payment from the customer. **In this Role, Your Responsibilities Will Be:** + Receive, review, verify and manage customer purchase orders while providing excellent customer service + Initiate proactive communication with customers to resolve purchase order issues, complete order revisions throughout the various designated key points of the order and fulfillment process + Function as the primary contact and coordinator between the customer and the factories to resolve issues that may arise with orders that may impact Micro Motion’s ability to meet our commitment for delivery to the clients and advise of any delays and discuss potential solutions. + Coordinate with the sales representatives and technical subject matter experts to review and validate the technical requirements of the customer’s purchase order and be responsible for the resolution of any issues + Maintain updated customer information for internal business systems and other databases + Retain accurate documentation on company guidelines with import/export, contract, and government requirements by screening orders for compliance with the business unit Terms and Conditions + Build rapport and trust with field sales representatives and customers **Who You Are:** You keep in touch with customers. You focus on creating an effective collaborative style. You listen to get a better read on what’s going on with others. You utilize systems and technology to stay on track. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. **For This Role, You Will Need:** + High school graduate or equivalent education + Minimum of one (1) year customer service experience + Strong prioritizing, planning, attention-to-detail, problem-solving, interpersonal and organizational skills + Self-starter and collaborator + Ability to work within a high-stress and fast-paced work environment + Proficiency in data-entry and typing skills + Travel up to 10% + Legal authorization to work in the United States **Preferred Qualifications that Set You Apart:** + Advanced degree of education + More than one (1) year of customer service experience + Desire to maintain a growth-mindset + Understanding of business systems for order management **Our Offer To You:** Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during the annual merit review process. In accordance with Colorado EPEWA, the salary range for this role is $62,300-71,200 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, Profit Sharing, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values (https://www.emerson.com/en-us/perspectives/culture-and-values) and about Diversity, Equity & Inclusion at Emerson (https://www.emerson.com/en-us/careers/diversity-and-inclusion) . Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training This position will be open for a minimum of 7 days from the day of posting. Applicants are encouraged to apply early to receive optimal consideration. In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. \#LI-MS11 **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. **Work Authorization** Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! **No calls or agencies please.** **Requisition ID** : 24013274 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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