Newcastle Upon Tyne, United Kingdom
10 days ago
Order Operations Leader

Job Location

Newcastle Upon Tyne

Job Description

Ready to fuel the success of globally renowned brands like Gillette, Pampers, Head & Shoulders and Oral-B? Do you want to be part of the innovation and technological advancement of products used every day by millions of the world’s consumers?

Then apply for a role in our Northern Europe Customer Service Organisation as our Order Operations Leader, where you will lead a team of Customer Replenishment Analysts to ensure that our customers receive finished products on time, every time. You’ll be at the forefront of managing customer orders across the UK, Ireland, and Nordic regions. Supply Chain at P&G is at the heart of the company ensuring our world-class brands are available to consumers every single day. We are externally recognised by Gartner as one of the four Supply Chain Masters, a separate class to recognise long-term consistent excellence.

What To Expect:

Key Responsibilities include:

Team Leadership: Set direction for the team, providing day-to-day support and escalation as needed.

Relationship Building: Foster strong relationships with internal and external partners to enhance collaboration.

Continuous Improvement: Lead projects focused on automation, simplification, and productivity improvements within order management.

Performance Monitoring: Ensure all key performance indicators (KPIs) are met, including service levels and cost-efficiency.

Technology Champion: Utilize digital tools and spearhead initiatives to streamline processes and improve results.

Ready to Make an Impact?

If you’re passionate about supply chain management and eager to contribute to a team that values innovation and excellence, we want to hear from you! Apply today to join P&G and start your journey with us.

What you will gain:

Responsibilities from Day 1: Right from the start you will be managing a wide range of challenging business and technical assignments and your own team. This is also an opportunity for you to develop and deliver state-of-the-art technologies, supported by multi-million-dollar investments.

Competitive Compensation: We consistently benchmark our salaries against top competitors and every P&G employee’s salary is reviewed at least annually so there is room for consistent growth.  

Great Benefits:  On top of your great salary, you can enjoy lots of benefits including a competitive double-matched pension scheme, private health insurance, participation in a share ownership scheme and discounted products and perks. We also offer hybrid/flexible work arrangements to accommodate your needs.

Job Qualifications

What We Look For:

Leadership Skills: The ability to inspire and engage a team while setting clear direction and goals.

People Management: Experience in leading a team, with a focus on coaching and development.

Analytical Mindset: Strong problem-solving skills and the ability to make data-driven decisions.

Technical Proficiency: Familiarity with SAP is essential; additional experience with tools like PEGA, Power BI, Python, and SQL is a plus.

Collaborative Spirit: Excellent communication and interpersonal skills to build effective relationships.

Demonstrated leadership skills and a strong passion for Supply Chain.

Strong verbal and written English language skills.

Right to work:

For this role, P&G are willing to provide sponsorship to those who require a visa to live and work in the UK, subject to meeting all the necessary Home Office requirements. Full details on visa restrictions can be found on the Home Office website and immigration rules are subject to change.

P&G is legally required to ensure all candidates have the right to work in the UK from Day 1 of their employment. All applicants will therefore be asked to provide evidence of their right to work at the conclusion of the recruitment process as a condition of employment.

At P&G #weseeequal

We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click here if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience. 

Job Schedule

Full time

Job Number

R000117464

Job Segmentation

Experienced Professionals (Job Segmentation)
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