Paranaque City, Philippines
5 hours ago
Order-to-Cash and Customer Solutions Lead

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will support our order-to-cash (OTC) operations and/or the customer collaboration agenda for a given market or set of customers. You will offer improved value and service to the customer and increase supply chain efficiency while offering clear accountability and transparency into customer performance through a single point of contact.

How you will contribute

You will:

Drive effective cross-functional communication among stakeholders including sales, logistics operations, demand planning, product supply and external partnersAchieve KPIs targets including customer service, invoice accuracy, overdues and deductions through effective implementation of processesDevelopment, coach, delegate and lead a team that can drive the business agenda and give them the opportunity to grow in the organizationFocus on account or channel-specific initiatives in efficient replenishment and availability while driving the implementation of joint value-creation initiatives identified through customer collaborationDeliver enhanced service by driving the implementation of customer supply chain improvement initiatives and building deep relationships with the customer

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Experience in CS&L function, ideally with excellent knowledge of OTC management and processes, customer supply chain managementCross-functional experience (sales, CS&L controlling, demand planning, and logistics and warehousing knowledge)SAP, information systems, process design, standard operating proceduresExperience leading and developing a teamAble to analyze data and derive insights into action with a focus on delivering to timelines and KPIsGreat interpersonal, teamwork and communication skillsAble to influence, negotiate and apply commercial acumen

More about this role

What you need to know about this position:

What extra ingredients you will bring:

Education / Certifications:

Job specific requirements:

Travel requirements:

Work schedule:

No Relocation support available

Business Unit Summary

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob’s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Network Management

Customer Service & Logistics
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