Order to Cash Process Specialist Job Details | Wacker Chemie AG We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser’s local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Accept All Cookies Press Tab to Move to Skip to Content Link Skip to main content + All Jobs + Jobs by Experience Level + Pupils + Students + Graduates + Professionals + Jobs by Functional Area + EHSS + Engineering + IT + Marketing & Sales + Production & Supply Chain + Research & Development + Service Functions + See all jobs + Back to Career Page (https://www.wacker.com/cms/en-us/careers/overview.html) Language + Deutsch (Deutschland) (https://jobs.wacker.com?locale=de\_DE) + English (United States) + 简体中文 (中国大陆) View Profile All Jobs + Jobs by Experience Level + Pupils + Students + Graduates + Professionals + Jobs by Functional Area + EHSS + Engineering + IT + Marketing & Sales + Production & Supply Chain + Research & Development + Service Functions + See all jobs + Back to Career Page (https://www.wacker.com/cms/en-us/careers/overview.html) Language + Deutsch (Deutschland) (https://jobs.wacker.com?locale=de\_DE) + English (United States) + 简体中文 (中国大陆) View Profile Language + Deutsch (Deutschland) (https://jobs.wacker.com?locale=de\_DE) + English (United States) + 简体中文 (中国大陆) View Profile + All Jobs + Jobs by Experience Level + Pupils + Students + Graduates + Professionals + Jobs by Functional Area + EHSS + Engineering + IT + Marketing & Sales + Production & Supply Chain + Research & Development + Service Functions + See all jobs + Back to Career Page (https://www.wacker.com/cms/en-us/careers/overview.html) Search by Keyword Search by Location Show More Options Loading... Country/Region All City All Functional Area All Career Level All Employment type All Clear Select how often (in days) to receive an alert: Create Alert × Select how often (in days) to receive an alert: Apply now » Apply now + Start apply with LinkedIn + Apply Now Start + Please wait... Date: Jan 18, 2025 Location: Pilsen Company: Wacker-Chemie, s.r.o. Do you want to take responsibility and make a difference with your work? With your expertise, we can achieve great goals together. We are WACKER - Reliable. Determined. Ambitious. As one of the world's most research-intensive chemical companies, we've been making countless products that are an integral part of your everyday life possible for over 100 years. From vegan food to resource-efficient buildings to solar cells, we develop sustainable solutions that change the future. The purpose of theOrder To Cash Process Specialistis to administrate standard sales processes with SAP/ERP Solutions. The job holder ensures high quality support and productivity for global Customer Service as well as Business Divisions and Regions in operational topics. The jobholder performs duties somewhat independently and relies on judgement and experience to accomplish tasks. Job Responsibilities + Administrate and operate OTC processes along Rules and Corporate Standards + Contribute to digitalization of sales processes, improve existing and set up of new OTC processes + Provide system support and error handling of OTC-Business solutions + Test system improvements and enhancements + Support creation of presentations and training documents + Facilitate OTC-Process trainings and ensure the transfer of knowledge to the subsidiaries + Participate in global OTC projects and workshops + Report defined KPIs and coordinate measures + Provide user support for OTC process, incl. the monitoring and documentation. + Autonomous troubleshooting & error handling (ServiceNow Tickets) + Collection of user feedback & identification of improvement potentials, jointly with the product team + Development of a knowledge database and process for OTC support cases + Ensure master data quality Job Requirements + Bachelor's degree or a relevant experience in the field + Minimum of 2 years experience of working in Order to Cash or similar teams. + Service and customer oriented, pragmatic and practical, organizational, committed + Good and fluent oral and written English skills, German is an advantage but not a must + Very service oriented, flexible, goal-and solution oriented, proactive, capable of working in a team + Knowledge of SAP S/4 HANA processes (Module SD) + Very good knowledge of relevant MS Office tools + Basic understanding of project management concepts and ability to participate in projects + Confident to present in front of others What We Offer + competitive Salary (with yearly bonus of 15%) + opportunity for Future Growth and Advancement + meal allowance of 123 CZK / day + transport allowance of 100 CZK / day + Flexi Pass 20 000 CZK / year + Vacation allowance 10 000 CZK / year + Christmas allowance 10 000 CZK / year + 5 weeks of holiday and for every 3 years of employment plus 1 extra day of holiday plus 3 days of sick leave per year + pension insurance contribution up to 4 166 CZK / month + home office option ... and much more! ​ As an international company, we welcome the diversity of people. We consciously promote equal opportunities and a diverse, inclusive culture in our teams - this is what makes us successful. We look forward to receiving your application! Reference code: 28405 ​