Role Description

Guide the development of technical solutions for the client’s businessEvaluate organizational needs and recommend suitable technical solutionsOversee the development, testing, and implementation of software solutions and/or projectsEvaluate organizational needs and pioneer the development of technical solutions and/or transformationImprove organizational efficiency by applying expert knowledge to resolve complex challengeRole ResponsibilitiesDeployment of process control frameworkDocumentation of end-to-end process operating proceduresPerform end-to-end process mapping and propose solutions to eliminate non-value add activitiesCollaborate with client COE on process prioritiesDrive culture of improvement and innovation amongst IBM delivery teamIdentify transformation projects that will take process to best in classDrive process standardization, simplification and automationBenchmark performance / Maturity Assessment against industry on regular basisProvide inputs on tasks that could be centralized based on COE model