The OrderOne/WBDO Specialist is part of the FBS-Mexico team that support the North America Sales and Production Management activities, by ensuring that the Web Based Dealer Ordering (WBDO) system contains the accurate list of Features and Equipment available for each version series of Ford and Lincoln vehicle lines and that their descriptions are aligned with Marketing's product intent. 

As a subject matter expert, you will interact with Sales and Distribution teams to channel their requests on functionality issues to the correct IT-team leading and coordinating each ticket until its resolved and providing feedback and training to dealers and FNA sales personnel.

We are looking for someone with passion for Customer Service and interest in either Sales and Production, Automotive Industry, Information Technologies or related.