Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you a visionary thinker with a passion for driving organizational change and innovation? Are you fascinated by the intricate workings of businesses and eager to help customers navigate complex challenges? Then we have a unique opportunity for you as a Organizational Change Consultant.  

In this role, you will lead and guide dynamic consulting projects that involve strategic planning, organizational restructuring, and ensuring the successful implementation of business initiatives and change programmes. You will work collaboratively with senior management at customer organizations, analyzing their businesses and providing innovative recommendations for enhancements and improvements.

As a Organizational Change Consultant, you will have the opportunity to make a real impact. You will build strong relationships with customers, conducting interviews and gathering relevant data to gain invaluable insights into their organizations. You will conduct market research, analyzing industry trends and evaluating the market landscape to identify growth opportunities and mitigate risks. With your keen eye for detail, you will assess the customer's current business operations, processes, and systems to identify areas for improvement and drive lasting change.

Using your understanding of the customer's unique needs and goals, you will develop comprehensive strategies and action plans that drive transformative results. But the job doesn't end there - you will also monitor the progress of implemented strategies and measure their impact on key performance indicators (KPIs), ensuring that your customers achieve the best possible outcomes.

Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology.

Your Future at Kyndryl
As a Organizational Change Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Responsibilities:

Develop and execute the OCM strategy and growth plans for the assigned geographic region, aligned with the organization's business goals.Lead and mentor a high-performing OCM team, fostering a culture of innovation and excellence.Identify and pursue new OCM opportunities within the region, collaborating with sales and delivery teams to drive revenue growth.Build and maintain strong client relationships within the region, proactively anticipate their needs, and deliver exceptional value.Position the organization as a thought leader in OCM within the region, potentially through regional speaking engagements and publications.Oversee OCM budgets, resource allocation, and financial performance for the region.Drive continuous improvement in OCM processes, tools, and methodologies within the region.Identify, recruit, and develop top OCM talent for the region.Partner with the Global Senior OCM Offering Lead to ensure consistency and leverage best practices across the organization.

Required Skills and Experience:

Advanced degree in Organizational Change Management or related field 10+ years of experience in leadership roles, ideally in a global organization.Extensive OCM consulting experience, ideally with a technology transformation focus (strategic and delivery) Proven leadership experience in leading high-performing OCM teams.Extensive knowledge of OCM principles, methodologies, and tools.Ability to develop and execute long-term OCM strategies.Excellent written and verbal communication skills.Strong client focus and relationship-building skills.Ability to collaborate with cross-functional teams.Hands-on experience leading complex organizational change initiatives.Understanding of global business dynamics and cultural nuances.Passion for innovation and a track record of driving change.Strong presentation skills.

Preferred Skills and Experience:

Relevant OCM certifications (e.g., Prosci, AIP, APMG).Financial acumen and understanding of budgeting processes.Experience in risk management.Process design expertiseExperience with digital communication and training toolsTechnical certifications (ITIL, Agile, etc.)

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.