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Job Responsibilities:

Uses a structured methodology and leads change management activities for the Provider Relations Functional Area standup and implementation of system software. Collaborates with the contractors OCM leads on new system implementation to ensure coordination across projects with overlapping stakeholder groups. Provides consultation and collaborates with project managers/teams to integrate change management processes and tools into their project plans. Assesses change readiness among stakeholder groups and identifies potential barriers/risks t implementation. Analyzes the impact of the changes on all areas of the organization and develops viable, actionable items to overcome resistance and effect change. Supports the design, development, delivery, and management of communication plans for designated projects to build awareness, understanding, buy-in, and support for the projects. Develops and executes plans to engage stakeholder groups and manage the process of change. Provides input, documents requirements, and supports the design and delivery of training programs for staff impacted by project-related change. Creates resource material that is used to communicate with various stakeholders.

Minimum and Additional Requirements:

Bachelors degree and professional experience related to the position. Prosci or other industry change or culture certification(s) Experience handling multiple priorities in a dynamic work environment Consulting or project management experience leading complex initiatives

Preferred Qualifications:

2+ years experience working with government programs Experience working on large-scale information technology projects preferred. Experience in the design, development, and execution of change management and communication strategies. Experience conducting a variety of assessments (e.g. change readiness, stakeholder, or learning needs). Experience in managing the implementation of change management strategies including stakeholder engagement, organizational development, and change communication. Excellent verbal and written communication skills. Ability to facilitate and lead groups of staff from all levels of the Agency.

Experience required: 5-8 Years