Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you a visionary thinker with a passion for driving organizational change and innovation? Are you fascinated by the intricate workings of businesses and eager to help customers navigate complex challenges? Then we have a unique opportunity for you as a Lead Organizational Change Consultant.  

In this role, you will lead and guide dynamic consulting projects that involve strategic planning, organizational restructuring, ensuring successful implementation of business initiatives and change. You will work collaboratively with senior management at customer organizations, analyzing their businesses and providing innovative recommendations for enhancements and improvements.

As a Organizational Change Consultant, you will have the opportunity to make a real impact. You will build strong relationships with customers, conducting interviews and gathering relevant data to gain invaluable insights into their organizations. You will conduct market research, analyzing industry trends and evaluating the market landscape to identify growth opportunities and mitigate risks. With your keen eye for detail, you will assess the customer's current business operations, processes, and systems to identify areas for improvement and drive lasting change.

Using your understanding of the customer's unique needs and goals, you will develop comprehensive strategies and action plans that drive transformative results. But the job doesn't end there - you will also monitor the progress of implemented strategies and measure their impact on key performance indicators (KPIs), ensuring that your customers achieve the best possible outcomes.

Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology.

Your Future at Kyndryl
As a Organizational Change Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience:

Navigate complex organizational structures to effectively deliver OCM solutions.Contribute to business growth by supporting proposal development and client presentations.Adhere to project governance and reporting requirements.Collaborate with business leaders to understand change goals and develop effective adoption strategies.Lead and manage high-impact OCM initiatives.Mentor and coach team members to ensure high-quality OCM delivery.Contribute to the continuous improvement of OCM methodologies and tools.Develop and implement effective communication and training plans.Ensure the timely and accurate delivery of OCM deliverables.Identify and address potential resistance to change.

Required Skills and Experience:

Bachelor's degree7+ years of OCM experience in consulting, preferably technology consultingStrong consulting skills, including strategic thinking and problem-solvingEffective communication and presentation skillsAbility to build strong relationships with clients and stakeholdersFamiliarity with project management methodologiesExperience designing and delivering training programsStrong analytical and organizational skillsRelevant OCM certifications (e.g., Prosci, AIP, APMG)

Preferred Skills and Experience:

Master's degree in Organizational Change Management or related fieldProcess design expertiseExperience with digital communication and training toolsTechnical certifications (ITIL, Agile, etc.)

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.