Welcome page Returning Candidate? Log back in! Organizational Development Consultant - Willowbrook Facility HMWB Hargrave Job Locations US-TX-Houston Category Human Resources Position Type Full-Time Department HR-Org Development Shift 1st - Day Overview

At Houston Methodist, the Organizational Development (OD) Consultant is responsible for participating in organizational assessment, recommendation, and development of appropriate interventions; implementation of interventions; and follow-up, evaluation and measurement of outcomes in support of the overall business strategy and objectives of Houston Methodist. Interventions fall in the areas of leadership effectiveness, change management, organizational effectiveness (e.g., employee engagement, process mapping, lean principles, etc.) and talent assessment/ succession planning.

Houston Methodist Standard

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

Maintains strong interpersonal relationships with stakeholders and customers.Conducts leadership coaching at the appropriate assigned level.Assists team members and customers in needs assessment and the identification of knowledge gaps.Supports talent assessment and succession planning initiatives.Conducts the new leader assimilation process including appropriate Birkman debrief(s) and assessment of engagement of staff.

SERVICE ESSENTIAL FUNCTIONS

Supports existing programs by facilitating segments within their subject matter expertise or by drawing in examples relevant to the specific employee group in the class.Serves as an internal consultant for various levels throughout the organization; consultant activities include assessment, intervention, follow-up, evaluation and measurement of outcomes.Implements change management activities for assigned projects and initiatives.Supports large-scale and coordinates smaller-scale OD projects within the scope of one's department responsibility affecting the following at Houston Methodist: organizational change, process improvements, team effectiveness and competence, employee engagement/empowerment and achievement of unparalleled safety, quality, service and innovation.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Assists in needs-assessment, diagnosis of problems, and makes recommendations for the appropriate intervention to enhance individual and organizational effectiveness and support strategic goals within area of responsibility.Contributes to the appropriate development and maintenance of metrics to evaluate the effectiveness of OD interventions.

FINANCE ESSENTIAL FUNCTIONS

Acts as a good steward of organizational resources; seeks low cost or no cost solutions in interventions, maintains certifications to be an internal resource, and consistently uses tax exemption documentation.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

Keeps abreast of competition, competitive issues, industry, technology and innovation in the field of leadership development, change management, performance improvement, and other role specific topics. Generates and communicates new ideas and suggestions.Looks for trends in leadership development strategies and techniques to help leaders apply learning on the job. Brings them to department and relevant stakeholders to improve on Houston Methodist practices.Completes and updates the My Development Plan and Talent Profile on an on-going basis. Ensures own career discussions occur with appropriate management.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION

Bachelor's degree in training, communication, education, healthcare, industrial-organizational (I/O) psychology, instructional design, or related field

WORK EXPERIENCE

Three years of experience in a human resources, leadership, or organizational development role to include training, coaching, and leadership developmentHealthcare experience preferred License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED

N/A

LICENSES AND CERTIFICATIONS - PREFERRED

Vendor certification in assessment tools, such as Birkman, Crucial Conversations, or Change Management (ADKAR) preferred KSA/ Supplemental Data

KNOWLEDGE, SKILLS, AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesAbility to multi-task, adapt, and be flexible in the face of changing demands of the department and organizationProficiency in PowerPoint, Excel, and other presentation softwareAbility to problem solveExcellent customer service and professional communication skills with the ability to remain calm in stressful situationsSolid facilitation skills and emotional intelligence and/or situational awarenessStrong project management skillsStrong critical thinking skills to adapt and provide application recommendations to individuals in a variety of roles.Coaching, counseling abilities and the ability to develop the functional and supervisory skills of othersStrong knowledge of leadership competencies and techniques for developing competenceDemonstrated knowledge of change management principles and theoriesGeneral understanding of the core functions of human resources management and how OD solutions integrateAbility to understand and maneuver in the context of multiple cultures and organizational agendas

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

Uniform NoScrubs NoBusiness professional YesOther (department approved) Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

On Call* No

TRAVEL**
**Travel specifications may vary by department**

May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area Yes Company Profile

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area.  HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities.  Overall, HM employs over 25,000 employees.   Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

 

In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.

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Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested. Application FAQs

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