Job Posting Title:

Organizational Trainer

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Hiring Department:

Facilities Services

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue Until Feb 06, 2026

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Location:

AUSTIN, TX

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Job Details:

General Notes

Join the Facilities Services team, a highly responsive and knowledgeable crew providing outstanding service for Facilities Services and to the university community.

Your skills will make a difference.

You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will contribute to operational excellence and enhance the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:

Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)Voluntary Vision, Dental, Life, and Disability insurance optionsGenerous paid vacation, sick time, and holidaysTeachers Retirement System of Texas, a defined benefit retirement plan, with employer matching fundsAdditional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)Flexible spending account options for medical and childcare expensesRobust free training access through LinkedIn Learning plus professional conference opportunities.Tuition assistanceExpansive employee discount program including athletic ticketsFree access to UT Austin’s libraries and museums with staff ID cardFree rides on all UT shuttle and Austin CapMetro buses with staff ID cardFor more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards.

Must be authorized to work in the United States on a full-time basis for any employee without sponsorship.

This position provides for work-life balance with typically a 40-hours work week.

Security sensitive; Criminal background check conducted on selected applicant. Hiring decision is contingent on applicant clearing check. This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code §51.215. Applications will be reviewed online by the hiring department. This is a one year assignment. 40 hour work week, Monday-Friday with variable 07:00AM-08:00PM schedule. Required to host early morning and early evening training events.

Purpose

Design, develop, deliver, assess and reteach instruction for work management software, other technology, and business process training. Clients include Facilities Services, Planning, Design and Construction, Utilities and Energy Management, and University Housing and Dining.

Responsibilities

Assist employees with technical issues, software proficiency standards through system training, monitor employee's progress, and ongoing support. Conduct coaching conversations to promote instructional improvement and provide ongoing cyclical training. Work collaboratively to support employees transition to new technology and to adhere to the new standardized processes. Conduct ongoing assessment of employee achievement.Collaborate with training leads to design training materials. Write, edit, and maintain documentation for all assigned modules. Develop technical and non-technical training materials, including curriculum, facilitator guides, job aids, quick reference guides, online help content, videos, workflow diagrams, and web-based modules. Build and maintain relationships with Subject Matter Experts for material development. Implement effective instructional strategies to develop curriculum for business operations to include frontline technicians. Schedule, deliver, and evaluate training sessions, ensuring accuracy and effectiveness. Participate in course development and maintenance using Cornerstone LMS. Deliver course materials in various settings, including formal classrooms and workshops. Co-teach and demo core instruction for software system usage and operational business processes. Create follow-up processes to evaluate training effectiveness.Be available for consultations with management, training team, and employees. Answer on-call questions from staff. Troubleshoot minor system issues to support new software usage and business process alignment. Participate in software testing as needed. Drive University vehicles. Maintain acceptable driver rating as established in Policy: UTS157 Section 2.5.4.

Required Qualifications

Bachelors degree. 5 years of proven experience in designing, developing, and delivering non-technical and/or end-user systems training. Demonstrated ability in adult learning models. Experience in facilities, construction, utilities, or frontline technician training. Proficiency in developing online training courses and using training simulation and video software. Familiarity with video production and editing software, creative design software, and Microsoft Office applications. Skills and Abilities: Ability to simplify complex concepts for easy understanding. Creative and analytical problem-solving skills. Strong attention to detail and commitment to high-quality output. Excellent interpersonal, communication, facilitation, and presentation skills. Self-learning capabilities and confidence in seeking external support. Ability to instruct using various technology applications and platforms. Proficiency in data collection, analysis, and usage for employee learning. Capability to develop relationships across different organizational levels. Comfort in providing strategic curriculum recommendations and managing project deliverables.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Experience training adults within an educational environment. Experience using Asset Works. Professional experience working in Facilities Services, Planning, Design and Construction, Utilities and Energy Management, and University Housing and Dining.

Driving Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.

Salary Range

$80,000 + depending on qualifications

Working Conditions

For Remote Workers:

May work around standard office conditions

Repetitive use of keyboard at a workstation

Work will be performed remotely through remote connections

Environmental Demands:

May work around standard office conditions

Physical Tasks:

Repetitive use of a keyboard at a workstation

Use of manual dexterity

Additional Working Conditions:

Visa sponsorship NOT available. Please do not apply if you require Visa sponsorship.

This position requires you to maintain internet service and a mobile phone with voice and data plans to be used as required for work.

Work Shift

This is a one year assignment. 40 Hour Weekly Monday-Friday with variable 07:00 AM – 08:00 PM schedule. Required to host early morning and early evening training events.

Required Materials

Resume/CV3 work references with their contact information; at least one reference should be from a supervisorLetter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.