At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! **ESSENTIAL REQUIREMENTS AND DUTIES:** Validate and perform ramping for Ports and Terminals. Resolve / answer complex waybill / EDI problems or inquires from various parties. Formulate office procedures. Ramping functions as defined in the OSM Ramping manual Control various EDI and manual functions, including WBERR, Data Quality and Ramp. Resolve / answer complex waybill / EDI problems or inquiries from various parties. Perform various tasks related to EDI and Intermodal operational activities. Provide transactional service requirements to Operations. Other duties as assigned. **Qualifications Required:** Must be a qualified OSM Ramper. Must be qualified in Service Reliability Strategies (SRS) and procedures. AGS, SRS, EXCEL, WORD, SAP and Outlook. Must have a good knowledge of waybill requirements, transportation of dangerous goods regulations (TDG), dimensional loads regulations, applicable rules, tariffs and contracts of both carload and Intermodal shipments, including protection of all aspects of shipment movement information, Canada and USA Customs reporting and revenue protection requirements. Must have successfully completed the selection process and have the required skills in decision-making and must be customer service oriented. Must have a working knowledge of waybilling system: DATA WAREHOUSE, EMAIL, OASIS, iPro and (SRS) Waybill System. Must be a proficient typist; operate a computer terminal and common office equipment. Ability to work under stringent deadlines to protect the in gate/out gate schedules and on time train movement. Must be able to work without constant, direct supervision. Required to have completed the self-instruction module on the handling of dangerous goods and be certified under “Transportation of Dangerous Goods regulation” (Level 2 – TO4202). Candidate should be proficient in navigating through EDI viewer and have a strong knowledge of the Electronic Commerce industry standards. NOTE: Re: Bilingual Positions – Such designated position will require an ability to work in both official languages as per Company standards. This is a spare-board position and there is an expectation the incumbent will be working shift work including Days-Afternoons-Nights-Weekends **About CN** CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results. _At CN, we are dedicated to building North America’ssafest, (https://www.cn.ca/en/safety/) mostinclusive (https://www.cn.ca/en/careers/diversity-equity-inclusion/) andsustainable (https://www.cn.ca/en/delivering-responsibly/environment/) railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don’t apply unless they feel they fit the job posting at 100%. Even if you don’t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at_ _cnrecruitment@cn.ca._ _As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email._