Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Vodafone Network Operations ensures the operations of several network platforms including the supporting tools, Operating Support Systems. The role purpose is to ensure the excellence in operations of UK OSS Platforms, high service availability, lean and optimized processes, and proactive monitoring. Ensure platforms/systems maturity and stability while helping the program delivering according to the predefined objectives, and a strong and focus communication with the costumer and incident resolution within agreed targets.

Main Responsibilities

Interaction with the internal costumer with the purpose to ensure the needed support according to the customer needs in due time;Interaction with Vendors to facilitate and support in any needed action;Interaction with Engineering department to ensure the proper delivery following the agreed standards and deliverables within the planned times;Internal interaction with the purpose to facilitate processes and implement improvement actions.Who you are University degree in Computer Science or Telecommunications or related fields;Detailed knowledge of OSS & Tools monitoring systems (Temip, Nagios, Solarwinds, Spectrum, Netscout, etc.);Detailed knowledge of Operation Systems (Windows, Linux, Solaris, HP-UNIX) and Database Administration (SQL, Oracle);Proficient with virtualization technologies: VmWare vSphere/ESX, etc;Python Scripting skills are a big plus;Previous experience with: Huawei U2000 or MAE, Nokia Netact, Ericsson OSS-RC or ENM,  Alcatel OMS, Nokia Netviewer, W-NMS, Tellabs;Experience in operations, networks, OSS or IT experience being relevant;Fluent in English, spoken and written;Availability for on call support and scheduled out of hours works;ITIL, system support, service management knowledge required;Understanding of Agile methodologies (SCRUM).Cloud Knowledge (theoretical or vendor oriented: Azure, AWS, Google Cloud, Wind River)Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders.Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products.Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors.Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and productsLearning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing and Skillsoft).Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and rolesWho we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.