Location Mokara Hotel and Spa The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one. The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match. Job Description Summary: To handle all payment transactions for all foods and/or beverages purchased in the hotel's restaurants, and to greet and seat guests. Responsibilities Responsibilities: + Greet guests when entering the restaurant with a pleasant smile and superior customer service + Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest + Answer phone and record reservations in accordance to MOS standards and/or Forbes standards + Control high volume outside of restaurant + Monitor dining rooms for seating availability, service, safety and well being of guests + Assist servers when needed + Thank every guest upon departure, invite them to return, and wish them a fond farewell + Assist service operations + Must have full familiarity with menus Qualifications Requirements: + Be committed to providing exceptional customer service + Must have strong verbal and written communication skill + Prior host experience preferred + Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance + Flexible Scheduling to include nights, weekends, and holidays + Must have alcohol training certification (TABC) and food handlers training certification Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Job LocationsUS-TX-SAN ANTONIO Posted Date1 month ago(10/21/2024 11:31 AM) Requisition ID 2024-115680 # of Openings 1 Category (Portal Searching) Food & Beverage