Salary Range: $75,000 - $80,000 per year JOB SUMMARY: The Outbound Manager (Night Shift) will ensure that productivity and operational goals are met in order to deliver exceptional customer satisfaction through the picking and shipping process. This highly motivated individual will be working in a dynamic environment that focuses on delivering continuous measurable improvement to the Distribution Center and the customer and report directly to the Distribution Manager. Duties and Responsibilities: * Train and mentor team to identify and resolve employee relations issues including performance, attendance, and code of conduct violations * Provides support to the Distribution Manager regarding safety, performance management, inventory management, employee development, and overall staffing strategy * Review and develop proficiencies in distribution deliveries and product handling * Review and track KPI's for direct reports * Review and track departmental performances to Annual Operating Plan * Ensure quarterly cycle counts are completed per schedule * Coordinate all administrative duties associated with the Distribution Center * Customer satisfaction/problem solving * Safety management and reporting * Develop employee engagement activities that promote a positive working environment * Other related duties as assigned. Minimum Qualifications: * Three or more years of experience supervising a large retail distribution facility * Experience in process mapping, and revising SOP's per engineered standard * Experience with DOT, OSHA, and all related safety regulations required * Strong communication skills, both written and verbal * Strong PC skills, including proficiency with Word, Excel, and Microsoft Office Preferred Qualifications: * Bachelor's degree in Logistics or related field * 5-8 years of experience in distribution center focused on time sensitive shipments * Experience working in a retail-based company * Experience in managing picking and shipping processes * Ability to create project plans and oversee assignments from inception to completion * Knowledge of WMS, routing and dispatch software systems * Excellent organizational skills and interpersonal skills, including ability to resolve disputes and maintain confidentiality * Ability to handle multiple activities and tasks in a fast-paced environment * Ability to work both independently and as part of a team * Ability to work in an evolving environment. Working Conditions: Work hours are typically 8:00pm-6:00am, Sunday-Thursday, some additional time may be required as volume dictates including some Saturday work schedules. Environment requiring long periods of standing, and operation of standard lift equipment. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled